Finnish Speaking Customer Service Representative

24 hours ago

Athens, Attica, Greece beBeeAviation Full time
Customer Service Representative for Aviation Department

We are seeking a highly skilled and experienced customer service representative to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing exceptional support to Finnish-speaking clients through various communication channels.

About the Role
  • This is an exciting opportunity to work with a leading company in the aviation sector and contribute to delivering high-quality customer experiences.
Your Responsibilities
  1. Provide top-notch customer support to Finnish-speaking clients via phone, email, or chat.
  2. Efficiently address and resolve inquiries related to aviation services, ensuring complete satisfaction of our clients.
  3. Maintain professionalism and a friendly demeanor in all interactions with clients.
  4. Accurately document client interactions and feedback to improve service quality.
  5. Collaborate with team members to achieve departmental goals and maintain high standards of customer service.
  6. Participate in ongoing training to enhance knowledge of aviation services and products.
Requirements
  • Fluency in Finnish (both written and spoken) is essential for this role.
  • A strong interest in aviation and customer service is mandatory.
  • Previous experience in customer service is preferred but not necessary.
  • Excellent communication and interpersonal skills are required.
  • Problem-solving abilities and a positive attitude towards challenges are essential.
  • Willingness to live and work in Athens, Greece, and enjoy its rich culture and history.
Benefits
  • Private health insurance
  • Training and development opportunities
  • Performance-based bonuses
  • Relocation package including flight, transfer, and hotel costs
  • Free Greek lessons and discounts on other perks

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