Finnish Customer Service Representative
1 day ago
We are seeking a highly skilled and motivated Finnish Customer Service Representative to join our e-commerce team. This is an exciting opportunity for individuals who have a passion for online retail and are dedicated to providing outstanding service to Finnish-speaking customers.
About the RoleThis role involves providing exceptional customer support via phone, email, and chat to ensure a seamless online shopping experience. You will be responsible for assisting customers with inquiries about products, order status, returns, and general e-commerce-related questions.
Responsibilities:- Provide clear and concise solutions to customer queries via various communication channels.
- Assist customers in troubleshooting issues and resolve problems efficiently.
- Collaborate with the logistics and marketing teams to ensure accurate product information and optimal service delivery.
- Stay up-to-date with the latest product offerings, promotions, and company policies to provide accurate information to customers.
Requirements:
- Fluency in Finnish and English, both written and spoken.
- Experience in customer service, particularly in e-commerce or online retail, is preferred.
- Strong communication skills and a customer-focused attitude.
- Ability to troubleshoot issues and provide clear solutions to customers.
What We Offer:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons and Discounts
At our company, we value our employees' growth and development. We offer a supportive and collaborative work environment that encourages innovation and creativity. If you are a motivated and customer-focused individual who is passionate about online retail, we would love to hear from you.
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