Finnish Speaking Customer Service Representative in Greece
1 day ago
We are seeking a Finnish speaking customer service professional to join our team in Greece. As a key player in our customer facing operations, you will be responsible for delivering exceptional support and guidance to our clients in the banking industry.
Job SummaryThis role offers an exciting opportunity to enhance your career while experiencing the beautiful culture and lifestyle of Greece. If you are passionate about customer service and seeking a new challenge, we encourage you to apply.
Key Responsibilities- Communicate with Finnish-speaking clients through various channels including phone, email, and chat, ensuring excellent service.
- Assist customers with inquiries about banking products, account management, and financial services.
- Resolve customer inquiries and complaints with professionalism and efficiency.
- Maintain a thorough understanding of the bank's services and offerings to provide accurate information.
- Log customer interactions accurately for effective record-keeping and follow-up.
- Work collaboratively with team members to enhance service processes and improve customer satisfaction.
- Participate in ongoing training and development opportunities to stay updated on the banking sector.
- Fluent in Finnish and English, both written and spoken.
- Exceptional communication skills with a strong emphasis on customer service.
- Experience in customer service or banking is preferred.
- Proven problem-solving skills and ability to work in a fast-paced environment.
- Attention to detail and commitment to providing high-quality service.
- A team-oriented mindset with a positive and proactive approach.
- Willingness to relocate to Greece and adapt to a new cultural environment.
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