Customer Support Expert for POS Devices
21 hours ago
Customer Support Expert for POS Devices
">This role involves acting as the primary point of contact for customers and clients, providing technical support and assistance with their POS devices. The ideal candidate will have excellent communication skills, be proficient in Finnish and English, and have experience working in a customer-facing environment.
">Responsibilities:
">- Provide timely and effective support to customers via phone, email, and other channels.
- Troubleshoot issues with POS devices and provide solutions or escalate to technical teams as needed.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction.
- Stay up-to-date with product knowledge and technical skills to provide accurate and effective support.
Requirements:
">- Fluency in Finnish and very good use of English (both written and spoken).
- Excellent communication and problem-solving skills.
- Experience working in a customer support role, preferably in a technology-related industry.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.
What We Offer:
">- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- State-of-the-art premises and modern equipment.
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