German Customer Service Representative for Veterinary Department
1 day ago
Patrique Mercier Recruitment is delighted to present an exciting opportunity for individuals with German language proficiency to contribute to the success of our Veterinary Services Department. If you are passionate about animal welfare and possess exceptional customer support skills, this role may be a great fit for you.
Your Key Responsibilities- Provide top-notch customer service to clients via phone, email, and chat.
- Effectively address inquiries related to veterinary services and offer guidance.
- Maintain a compassionate and professional demeanor during all interactions.
- Accurately document customer interactions for future reference and quality improvement.
- Collaborate with veterinary professionals to ensure the highest service standards.
- Participate in training sessions to stay informed about services and best practices.
Requirements
- Fluency in German (both written and spoken) is essential. Your nationality and native language should be clearly stated.
- A strong passion for animal welfare and customer service is required.
- Experience in customer service, preferably in a veterinary or healthcare setting, is a plus.
- Excellent communication and interpersonal skills are necessary.
- The ability to solve problems efficiently with empathy and understanding is crucial.
- A willingness to learn about veterinary services and animal health is essential.
- A desire to work as part of a supportive and dedicated team is vital.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Language Lessons, discounts and other perks
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