Veterinary Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time
German Speaking Customer Service Representative for Veterinary Services

Our organization is seeking a highly skilled and passionate German speaking customer service representative to join our team in the veterinary services department.

This role is ideal for individuals who are dedicated to providing exceptional support to pet owners and veterinary professionals while promoting animal welfare.

Key Responsibilities:

  • Provide outstanding customer service to German-speaking clients via phone, email, and chat addressing their inquiries related to veterinary services and products.
  • Assist customers with booking appointments, managing their pets' health records, and understanding available services.
  • Educate clients about veterinary care options, treatments, and preventative measures for their pets.
  • Handle customer complaints and feedback in a professional manner ensuring a positive experience.
  • Collaborate with veterinary staff to resolve complex inquiries and provide timely information to clients.
  • Maintain knowledge of animal health practices and departmental policies to offer accurate guidance to clients.
  • Document all customer interactions carefully and contribute to improvement initiatives within the department.
Required Skills and Qualifications

To excel in this role you will require:

  • Fluency in German and English both written and spoken.
  • Experience in customer service preferably in the veterinary or healthcare sector.
  • Strong communication and interpersonal skills.
  • A genuine passion for animals and knowledge of veterinary services is advantageous.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with strong organizational and multitasking abilities.
  • A customer-focused mindset with the ability to handle sensitive situations with care and empathy.
Benefits

We offer a comprehensive benefits package including:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons discounts and other perks


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service Representative for Veterinary Services DepartmentWe are seeking a highly skilled and compassionate Customer Service Representative to join our team in the Veterinary Services Department. This exciting opportunity will provide you with the chance to make a meaningful impact in the lives of pets and their owners, while utilizing your...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a customer service representative in the veterinary services department. This position is ideal for individuals passionate about animal care and providing exceptional support to clients in the veterinary field.Job OverviewThis role involves delivering outstanding customer...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Work with a reputable organization and contribute to the well-being of animals worldwide by providing exceptional customer service to German-speaking clients.Job DescriptionProvide high-quality support to clients through various communication channels, ensuring their needs are met with compassion and efficiency. Assist with inquiries related to veterinary...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. The ideal candidate will be fluent in French and English, possess excellent communication skills, and have experience in customer service, preferably in a healthcare or veterinary setting.The representative will be responsible for delivering...


  • Athens, Attica, Greece beBeeNordic Full time

    Nordic Customer Service Representative JobAre you passionate about customer service and animal welfare? We have an exciting opportunity for a Nordic Speaking Customer Service Representative to join our team in the Veterinary Services Department. As a key member of our team, you will provide exceptional customer support to Nordic-speaking clients regarding...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Service Representative for Veterinary ServicesWe are seeking a dedicated and compassionate Customer Service Representative to join our team in the Veterinary Services Department.Job Summary: The successful candidate will be responsible for providing exceptional customer service to German-speaking clients, addressing their inquiries related to...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Immerse yourself in a dynamic environment where compassion and dedication come together to deliver exceptional service to pet owners and veterinary professionals. As a French-speaking Customer Service Representative, you will be the primary point of contact for French-speaking clients, providing vital information and support that contributes to the...


  • Athens, Attica, Greece beBeePassion Full time

    Customer Service Representative Polish SpeakingWe are excited to announce an opportunity for passionate individuals who speak Polish fluently to join our Veterinary Services Department as Customer Service Representatives. This role is perfect for those with a passion for animal care and excellent communication skills.Job DescriptionIn this position, you will...


  • Athens, Attica, Greece beBeeLiaison Full time

    Role OverviewPatrique Mercier Recruitment ES is seeking a detail-oriented and compassionate Veterinary Services Liaison to join their team. As a liaison, you will be the primary point of contact for French-speaking clients seeking veterinary services.Your ResponsibilitiesProvide exceptional customer support to French-speaking clients via phone, email, and...


  • Athens, Attica, Greece beBeeCustomer Full time

    We are seeking a dedicated and compassionate Spanish Speaking Customer Service Representative to join our veterinary services team. In this critical role, you will serve as the primary point of contact for Spanish-speaking pet owners seeking assistance and information about veterinary services.Key Responsibilities:Provide high-quality customer support in...