German Speaking Online Retail Customer Support Specialist
19 hours ago
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German-speaking customer service professional in an online retail department. In this vital role, you will provide exceptional support to clients, addressing their inquiries regarding various products and orders.
Key Responsibilities:
- Deliver outstanding customer experience through email, phone, and chat.
- Assist customers with product inquiries, order management, and returns.
- Accurately document customer interactions for tracking and follow-up.
- Collaborate with other teams to resolve customer issues and improve service quality.
- Stay informed about product offerings, promotions, and retail policies.
- Build strong customer relationships to foster loyalty and repeat business.
Requirements:
- Fluency in German and English; knowledge of additional languages is a plus.
- Experience in customer service, particularly in online retail or e-commerce.
- Strong communication and customer-focused approach.
- Proficient with CRM systems and general computer applications.
- Detail-oriented with excellent organizational skills.
- Able to manage multiple tasks in a fast-paced environment effectively.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
This position offers a unique opportunity to join a dynamic team and make a real impact on our customers' experiences. If you are passionate about delivering exceptional customer service and have the required skills and qualifications, we encourage you to apply.
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Athens, Attica, Greece beBeeCustomer Full timeGerman Speaking Customer Service RolePatrique Mercier Recruitment is thrilled to present an opportunity for a German-speaking customer service representative in the online retail department. This position is ideal for enthusiastic and dedicated individuals who are passionate about e-commerce and committed to delivering outstanding service to customers.This...
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