Portuguese Help Desk
2 days ago
This is a full-time, remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions.
Role Description
As a Customer Service Advisor for the Portuguese market, you will handle customer inquiries through inbound calls, chat, and back-office tasks.
Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.
Requirements
- Previous experience in Customer Service, Support, or similar roles
- Strong communication and interpersonal skills
- Ability to manage inbound calls, chat, and back-office channels
- Fluency in Portuguese (native/C1) and a good level of English
- Experience in international environments is an advantage
- Self-motivated, adaptable, and customer-focused
Work Model
- On-site or Remote positions available
- Remote roles require candidates to be based in Greece*
- Projects across different industries (technology, digital platforms, consumer services, and more)
What We Offer
- Competitive compensation package
- Performance bonus
- Additional benefits (e.g., meal card, private health insurance depending on the project)
- International work environment
- Full training & continuous coaching
- Supportive team culture
- Flexible schedules
Start dates from December 2025, onwards*
Interested or know someone who might be? Send your CV in English to
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