Customer Advisor Portuguese Speaker

14 hours ago

Athens, Attica, Greece CBT Full time €15,000 - €30,000 per year


Job Title: Customer Advisor – Portuguese Speaker
Location: Remote, Hybrid, or Onsite in Hellas, Greece
Job Type: Full-Time, Permanent

Company Overview:

We are a leading provider of customer support solutions, dedicated to delivering exceptional service and fostering positive customer relationships. We are expanding our operations and are looking for a Portuguese-speaking Customer Advisor to join our team. This role offers the flexibility of working remotely, hybrid, or onsite in Hellas, Greece. If you're passionate about customer service and enjoy helping others, this is the perfect opportunity for you

Role Overview:

As a Customer Advisor, you will be the first point of contact for our Portuguese-speaking customers, providing high-quality support via phone, email, and live chat. You will assist with inquiries, troubleshoot issues, and ensure that each customer interaction results in a positive experience.

Key Responsibilities:
  • Provide excellent customer service in Portuguese through multiple communication channels, including phone, email, and live chat.
  • Address and resolve customer inquiries, including product support, service issues, and account-related concerns.
  • Offer accurate information about products and services to customers in a clear and helpful manner.
  • Troubleshoot technical issues and guide customers through troubleshooting steps.
  • Document all customer interactions and follow up as necessary to ensure full resolution of issues.
  • Collaborate with team members and other departments to ensure efficient resolution of customer issues.
  • Meet key performance indicators (KPIs) related to response time, issue resolution, and customer satisfaction.
  • Provide feedback to improve processes, services, and customer experiences.
  • Stay updated on company products, services, and policies to provide the best possible support.
Requirements:
  • Fluency in Portuguese (native or near-native level) and English (both written and spoken).
  • Previous experience in a customer service role is a plus, but not required.
  • Strong communication and interpersonal skills with the ability to provide professional, friendly support.
  • Excellent problem-solving skills and the ability to remain calm under pressure.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and the ability to document interactions accurately.
  • Team-oriented with the ability to collaborate effectively across departments.
  • Willingness to work remotely, hybrid, or onsite in Hellas, Greece.
Work Schedule:
  • Flexible working options: Remote, Hybrid, or Onsite in Hellas, Greece.
  • Full-time position with flexible shift patterns to accommodate different working hours.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity to work remotely, hybrid, or onsite in Hellas, Greece.
  • Continuous training and opportunities for career development.
  • Health and wellness programs.
  • A positive and supportive team culture.
  • Work-life balance with flexible working hours.
How to Apply:

If you are passionate about customer service and fluent in Portuguese and English, we would love to hear from you Please submit your CV and a cover letter outlining why you're an ideal candidate for this role.

We are an equal-opportunity employer and welcome applications from all backgrounds. Join our team and help us provide outstanding customer support


  • Portuguese-Speaking Customer Advisor Work Remote or On-Site in Athens, Greece

    1 week ago

    Athens, Attica, Greece BrightPathcompany Full time €25,000 - €40,000 per year

    Are you afluent Portuguese speakerwith agood level of Englishlooking to start or grow your career in aninternational environment?Join one of thetop global companies in Greece, supporting leadingTech and Non-Tech industry projectsWhy Youll Love This OpportunityChoose your work mode:Fullyremote from anywhere in Greeceoron-site from AthensFull relocation...

  • Sales Representative Portuguese Speaker

    14 hours ago

    Athens, Attica, Greece CBT Full time €30,000 - €60,000 per year

    Job Title: Sales Representative – Portuguese SpeakerLocation: Remote, Hybrid, or Onsite in Hellas, GreeceJob Type: Full-Time, PermanentCompany Overview:We are a leading provider of innovative products and services dedicated to helping our clients succeed. We are expanding our presence in the Portuguese market and are looking for a Portuguese-speaking Sales...

  • Customer Support Specialist Portuguese Speaker, Athens, Greece

    14 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Customer Support Specialist Portuguese SpeakerLocation: Athens, GreeceEmployment Type: Full-timeAre you passionate about helping people and ready to start a new adventure in one of Europe's most exciting cities? Were looking for Portuguese-speaking Customer Support Specialists to join our international team in sunny Athens.Whether you're dreaming of...

  • Portuguese Customer Service Officer/remote in Grecce

    13 hours ago

    Athens, Attica, Greece Cross border talents Full time €25,000 - €40,000 per year

    Are you someone who enjoys embracing fresh challenges? If so, we have an exciting opportunity for you to work remotely from Athens as a Portuguese Customer Advisor. This role offers a relocation package to support your transition. As a Customer Advisor, you will be representing a renowned global brand, immersing yourself in a diverse and multicultural...

  • Portuguese-speaking Client Advisor in Greece

    13 hours ago

    Athens, Attica, Greece Workster Jobs Full time €20,000 - €25,000 per year

    We are seeking a dynamic Portuguese-speaking Client Advisor to join our team in Greece. This position is critical in providing excellent service to our clients, helping to enhance customer satisfaction and loyalty. If you are passionate about customer service and have strong communication skills, we encourage you to apply and become a part of our innovative...

  • Portuguese Customer Support Representative

    6 days ago

    Athens, Attica, Greece apply2day Full time €20,000 - €25,000 per year

    Looking for a role where your love for the Portuguese language and helping other plays a major factor? We are hiring on behalf of our client, for the role of Portuguese Customer Support RepresentativeThe role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the...

  • Portuguese-speaking Customer Support Agent

    13 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €18,000 - €25,000 per year

    Job Opportunity Portuguese-speaking Customer Support Agent | Athens, Greece Looking to take your career abroad? Join a dynamic international team in Athens and provide top-notch support to customers while enjoying a vibrant Mediterranean lifestyle Location: Athens, GreeceLanguages Required: Portuguese (Fluent) + English (B2 level or higher)Position:...

  • Portuguese-speaking Customer or Technical Support Agent to Athens, Greece

    13 hours ago

    Athens, Attica, Greece Worldwiders Full time €15,000 - €25,000 per year

    Job DescriptionAre you a Portuguese speaker looking for a new adventure abroad? Join our client in Athens, Greece, and become part of an international team delivering outstanding customer service and supportOur client is welcoming motivated individuals to their reputable and globally recognized company to provide customer service, technical support, and...

  • Spanish Customer Technical Advisor

    14 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    At the moment Cross Border Talents is looking for Spanish speakers to work in Thessaloniki, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the...

  • Dutch Speaking Customer Advisor

    13 hours ago

    Athens, Attica, Greece Eco Plus Solutions AB Full time €25,000 - €40,000 per year

    Are you a compassionate, fluent Dutch speaker who enjoys helping people? Do you have a positive attitude and a passion for providing exceptional customer care? We are looking for a dedicated and empathetic Customer Advisor to join our fully remote team, providing first-class support for a global leader in consumer electronics.This is a fully remote position,...