Portuguese Speaking Service Desk Analyst
3 days ago
Patrique Mercier Recruitment ES is seeking a talented Portuguese Speaking Service Desk Analyst to join our dedicated team, providing top-notch support to our Portuguese-speaking clients. This role offers you the chance to blend your communication skills with your technical expertise to make a positive impact on our customer experience.
As a Service Desk Analyst, you will be the first line of support for clients, assisting them with any inquiries or technical issues they may face. Your role is crucial in ensuring customer satisfaction and promoting an exceptional service experience.
Key Responsibilities- Manage and respond to customer inquiries in Portuguese via phone, email, and chat.
- Troubleshoot and resolve technical issues promptly and efficiently.
- Document customer interactions and solutions in the service desk system.
- Provide advice and guidance on product use to enhance customer experience.
- Collaborate with team members to improve service delivery and identify areas for process enhancement.
- Engage in ongoing training to stay abreast of service offerings and customer support techniques.
Requirements
- Fluency in Portuguese (both written and spoken) is essential. Your nationality and native language should be clearly stated.
- Experience in customer service or technical support roles is preferred.
- Strong analytical and troubleshooting capabilities.
- Excellent communication skills with a focus on customer satisfaction.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn and adapt to new challenges in a dynamic environment.
- Commitment to delivering high-quality customer service.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
-
Dutch Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is on the lookout for a Dutch Speaking Service Desk Analyst to join our dedicated team, committed to providing exceptional support to our Dutch-speaking clients. This is a fantastic opportunity for individuals who excel in customer service and have a keen interest in technology.As a Service Desk Analyst, you will be the...
-
Spanish Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Patrique Mercier Recruitment ES as a Spanish Speaking Service Desk Analyst and be part of a dynamic team dedicated to providing exceptional support to our Spanish-speaking clients. In this pivotal role, you will leverage your language skills while utilizing your technical expertise to address client inquiries and resolve issues efficiently.As a Service...
-
Polish Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is excited to offer a position for a Polish Speaking Service Desk Analyst to join our dedicated team. This role is ideal for individuals who have a passion for technology and customer service, and want to make a significant impact while supporting our Polish-speaking clients.As a Service Desk Analyst, you will be the frontline...
-
German Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timePatrique Mercier Recruitment ES is looking for a proactive German Speaking Service Desk Analyst to join our dedicated team. In this role, you will provide outstanding support to our German-speaking clients, assisting them with inquiries and resolving technical issues.Your role is crucial in ensuring that our customers receive timely and effective solutions,...
-
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timePatrique Mercier Recruitment ES is thrilled to announce an opportunity for a German Speaking Service Desk Analyst in Greece, complete with a generous relocation package This is a fantastic role for professionals who are eager to provide outstanding support while experiencing the rich culture and lifestyle of Greece.In this position, you will be the first...
-
Swedish Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timePatrique Mercier Recruitment ES is searching for a skilled Swedish Speaking Service Desk Analyst to join our dedicated support team. In this role, you will play a vital part in assisting our Swedish-speaking clients, addressing their inquiries and resolving any technical issues they may encounter.Your ability to communicate effectively and provide technical...
-
French Speaking Service Desk Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is seeking a French Speaking Service Desk Analyst to join our thriving team dedicated to providing exceptional support to our French-speaking clients. If you have a passion for technology and customer service, this could be the perfect opportunity for youIn this role, you will serve as the first point of contact for our...
-
Portuguese Speaking Support Centre Analyst
3 days ago
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timeJoin Patrique Mercier Recruitment ES as a Portuguese Speaking Support Centre Analyst If you are excited about customer service and are proficient in Portuguese, we want you on our vibrant team. In this role, you will provide vital support to our Portuguese-speaking clients by addressing their queries and delivering effective solutions to enhance their...
-
Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full timePatrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Portuguese Speaking Digital Solutions Analyst. In this critical role, you will assist our Portuguese-speaking clients by thoroughly analyzing their digital requirements and offering tailored solutions to boost their business performance.Your strong analytical mindset and...
-
Customer Service Desk Analyst
7 days ago
Athens, Attica, Greece Qualco Full time €9,000 - €48,000 per yearWe are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics,...
