Help Desk

19 hours ago

Athens, Attica, Greece TECservices Full time €15,000 - €30,000 per year

About TECservices

At TECservices, we believe that entrepreneurship, confidence, and collaboration form the foundation for ongoing success. Our strong company culture and values guide how we interact with employees, clients, and partners. We are committed to understanding and meeting our clients' needs, ensuring satisfaction through prompt responses, high-quality service, and a genuine passion for building lasting relationships.

Role Overview

We are looking for a
Technical Support Specialist
to join our Help Desk team. You will provide technical and customer support by troubleshooting and resolving hardware and software issues. This role is ideal for candidates with a passion for technology and problem-solving –
previous experience is a plus, but not required
, as full training will be provided.

Key Responsibilities

  • Diagnose and resolve technical issues for clients, including hardware and software problems.
  • Provide exceptional customer support, ensuring client satisfaction.
  • Document customer interactions and resolutions.
  • Collaborate with team members to achieve successful outcomes.

Qualifications

  • Strong problem-solving mindset and eagerness to learn.
  • Excellent communication and customer service skills.
  • Ability to work collaboratively in a team environment.
  • Familiarity with IT systems, software, and applications is a plus, but not required.
  • Relevant IT or technical support certifications are an advantage, but not mandatory.

What We Offer

  • Comprehensive training on company systems and procedures – start your journey even without prior experience.
  • Modern, collaborative, and supportive work environment.
  • Opportunities for career growth and skill development.
  • Be part of a company that values people, learning, and relationships.

Apply today
and kickstart your career in technical support with a team that supports your growth

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