L2 IT Ops Support

1 week ago

Athens Metropolitan Area, Greece -WorkEthix Full time €40,000 - €60,000 per year

We're partnering with an
international leader in Audit & IT Services
to find an
L2 IT Ops Support Specialist
to join their growing IT operations team.

This is a great opportunity for professionals with a solid technical background and
2+ years of relevant IT support experience
who want to grow in a hands-on, fast-paced environment and be part of global-scale projects.

A Day in the Life

  • Provide
    2nd-level IT support
    : resolve incidents, handle service requests, and track bugs.
  • Proactively
    monitor IT systems and services
    to ensure performance and availability.
  • Collaborate with senior team members to improve IT operations and resolve recurring issues.
  • Document operational procedures and contribute to the internal knowledge base.
  • Participate in
    root cause analysis
    and propose preventive measures.

What You Bring

  • Bachelor's degree in
    Information Technology, Computer Science, or related field
    .
  • 2+ years of hands-on experience
    in IT support, monitoring, or service desk roles.
  • Solid understanding of
    IT infrastructure, service management, and monitoring tools
    .
  • Strong problem-solving skills and a proactive mindset.
  • Good communication skills in English (both written and verbal).
  • Ability to work independently and as part of a collaborative team.

Nice-to-Have Skills

  • Familiarity with
    ITSM tools
    (e.g., Jira Service Management).
  • Experience with
    monitoring tools
    (e.g., Zabbix, Nagios, Prometheus).
  • Basic scripting or automation skills (e.g., PowerShell, Bash).
  • Understanding of
    ITIL principles
    or relevant certifications.
  • Previous experience in IT operations or support environments.

Who You Are

We're looking for someone who:

  • Has a keen eye for detail and strong analytical thinking.
  • Takes ownership of tasks and shows initiative.
  • Thrives in a collaborative, multicultural environment.
  • Enjoys solving problems and supporting team members.
  • Is eager to keep learning and growing professionally.

What's in It for You

  • Competitive compensation package (based on experience).
  • Hybrid working model
    and flexible hours.
  • Private health insurance and additional benefits.
  • A collaborative and inclusive team culture.
  • Opportunities for
    professional development and career growth
    .
  • The chance to work on
    global-scale projects
    in a well-established multinational company.

If you're passionate about IT operations and want to join a reputable global organisation with a collaborative culture, we'd love to hear from you.

Apply now or reach out to our team for more information.

  • SOC L1 or L2 Engineer

    2 weeks ago

    Athens Metropolitan Area, Greece -WorkEthix Full time

    SOC L1 Engineer – Leading Energy Company | Hybrid (Athens) &SOC L2 Engineer – Leading Energy Company | Hybrid (Athens)We're partnering with one of Greece's largest energy providers to grow their Cybersecurity Operations Center. If you're ajunior cybersecurity enthusiastwith a strong foundation and a passion for threat detection and security analysis —...

  • Desktop Support Engineer

    1 week ago

    Athens, Attica, Greece H-Tech Supports Full time €25,000 - €60,000 per year

    Job SummaryTheDesktop Support Specialist L1provides first-level technical assistance and support for incoming queries and issues related to computer systems, hardware, software, and enterprise applications. The role involves basic administration and support forActive Directory (AD),SCCM, andIntuneto ensure efficient endpoint management and user account...

  • Regional Co-op Marketing Supervisor

    2 weeks ago

    Athens, Attica, Greece INTERSPORT Athletics S.A. Full time €45,000 - €55,000 per year

    INTERSPORT Athletics S.A, a member ofFOURLIS Group, is the exclusive franchisee of INTERSPORT trademark inGreece, Cyprus, Bulgaria and Romania.About the RoleWe are on the lookout for a proactive and strategically mindedRegional Co-op Marketing Supervisorto join our fast-paced Marketing team. This role acts as a key liaison between our internal marketing...

  • L2 IT Operations Team Lead

    2 weeks ago

    Athens, Attica, Greece QUALCO Full time €30,000 - €60,000 per year

    We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics,...

  • L2 IT Operations Team Lead

    2 weeks ago

    Athens, Attica, Greece Qualco Full time €60,000 - €80,000 per year

    We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics,...

  • MS Helpdesk Support Engineer

    2 weeks ago

    Athens, Attica, Greece Sword Services Greece S.A. Full time €25,000 - €45,000 per year

    Sword Services Greece is seeking a Microsoft Help Desk Engineer to join our dynamic IT Service Management Team and enable the implementation of a Level 2 Tech Support platform for our EU customers. The successful candidates need to have experience with Windows 10/11, SharePoint, Office 365 (for L2 Support), and Azure technologies (for L2 Support).What you...

  • RES (SCADA) Ops Systems Engineer

    2 weeks ago

    Athens Metropolitan Area, Greece HireHero Full time €45,000 - €75,000 per year

    We are looking for an experienced RES Control Systems Engineer to join a fast-growing team operating across large-scale Renewable Energy and Industrial systems. The role focuses on designing, monitoring, and optimizing complex operational environments that integrate SCADA, telemetry, terminal systems, and multiple vendor platforms.This position is ideal for...

  • Trading Platforms Administrator to a Forex company in Cyprus or Greece/ Hybrid model

    2 weeks ago

    Athens Metropolitan Area, Greece IT Jobs Worldwide Full time €25,000 - €40,000 per year

    Trading Platforms Administrator to a Forex company in Greece (Athens) or Cyprus (Larnaca)Work for an award-winning forex and commodities brokerWork with respect, honesty, openness and transparencyHybrid model of work 3 days on site/ 2 days remoteThe company is an award-winning Forex and commodities broker, providing trading services and facilities to both...

  • Remote Dutch-Speaking Technical Support Analyst

    2 weeks ago

    Athens, Attica, Greece jobsonboard Full time €25,000 - €50,000 per year

    Are you an experienced technical support professional who excels at solving complex hardware and software problems? We are looking for a highly skilled, Dutch-speaking Technical Support Analyst to deliver world-class remote support for a prominent global technology and PC manufacturer. This is a fantastic work-from-home opportunity that allows you to manage...

  • Python Software Developer

    2 weeks ago

    Athens Metropolitan Area, Greece IT Jobs Worldwide Full time €25,000 - €45,000 per year

    Hybrid Python Software Developer - work for an award-winning Forex company in Greece or Cyprus3 days from office in Athens / 2 days from homeMin 3+ years of experienceRelocation to Greece/ CyprusOur company is expanding rapidly, driven by a culture of innovation and passion for finance and technology. We are looking for highly motivated, innovative, and...