3rd Level German Speaking IT Support

2 days ago


Athens, Attica, Greece Resolve IT Full time €60,000 - €80,000 per year

Wir bei Resolve IT wachsen stetig und suchen Verstärkung für unser Team

Als
IT-Systemadministrator im 3rd-Level-Support
bist du bei uns angestellt, arbeitest jedoch eng mit einem unserer deutschen Kunden zusammen und unterstützt diesen bei der Lösung komplexer technischer Herausforderungen. Dabei übernimmst du Verantwortung dort, wo es technisch anspruchsvoll wird – und spielst eine Schlüsselrolle in der Stabilität und Weiterentwicklung der IT-Landschaften unserer Kunden.

Deine Aufgaben:


• Verantwortung im 3rd-Level-Support übernehmen – Analyse und Lösung komplexer Incidents


• Planung und eigenständige Umsetzung von IT-Infrastruktur- und Cloudprojekten


• Enge Zusammenarbeit mit dem 2nd-Level-Team und Unterstützung bei schwierigen Fällen


• Entwicklung neuer Lösungen und "Out-of-the-Box"-Denken


• Berücksichtigung von Technik UND Kundenanforderungen bei allen Maßnahmen


• Weitergabe von Wissen und Unterstützung beim Know-how-Aufbau im Team


• Aktive Mitgestaltung und Weiterentwicklung des Service-Portfolios (Fokus: Sicherheit, Skalierbarkeit, Zukunftsfähigkeit)


• Erstellung von Dokumentationen, Konzepten und technischen Reports

Dein Profil:


• Mindestens 6 Jahre Erfahrung in IT-Systemhäusern


• Fundierte Kenntnisse in:

  • Netzwerk (Firewall, VPN, Routing, Switching)

  • Microsoft-Technologien (SQL Server, Exchange, Terminalserver, Hyper-V, Failover)

  • Microsoft Cloud: Azure, Intune, Autopilot, IAAS, Conditional Access, Defender, hybride Umgebungen

  • Weitere Lösungen: z. B. Veeam, NinjaOne RMM, Mailstore, Proxmox, GitLab

  • Grundkenntnisse in Linux


• Erfahrung in Planung und Umsetzung von Projekten


• Sehr gute Deutschkenntnisse (C1) und gute Englischkenntnisse (B2)


• Analytisches Denken, Kommunikationsstärke und Lust auf Verantwortung

Wünschenswerte Zusatzkenntnisse:


• ITIL-Zertifizierung


• Erste Erfahrungen in der Automatisierung oder Skripterstellung

Was wir bieten:


• Freelancer bei Resolve IT


• Enge Zusammenarbeit mit deutschen Kunden und modernen Technologien


• Weiterbildungsbudget für deine fachliche Entwicklung


• Hybrides Arbeiten und flexible Arbeitszeiten


• Starker Teamspirit und ein Umfeld mit Humor, Know-how und Hands-on-Mentalität


Bewirb dich jetzt und werde Teil von Resolve IT

  • Gemeinsam gestalten wir die Zukunft moderner IT-Infrastrukturen.


  • Athens, Attica, Greece Cross Border Talents Full time €18,000 - €25,000 per year

    Job Summary: We are seeking a German-speaking Customer Support Representative to join our team and deliver outstanding service to customers across international markets. If youre customer-oriented, tech-savvy, and fluent in German, wed love to meet you Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat in German ...


  • Athens, Attica, Greece TP Greece Full time €35,000 - €45,000 per year

    Job Overview:Are you fluent in German? Keep the world moving and join our Transportation Customer Experts teamAt TP in Greece, we collaborate with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers.This is a great chance to join a team that...


  • Athens, Attica, Greece TP Greece Full time €25,000 - €35,000 per year

    Job Overview:Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology productsDo you have excellent German communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk You'll provide top-notch support for a wide range of data technology products, from hard...


  • Athens, Attica, Greece The lemon Consulting Full time €30,000 - €60,000 per year

    Are you a highly motivated and fluent German speaker with a passion for sales and a talent for building lasting client relationships? Do you have a proven track record of success in a sales-oriented role? We are seeking a dedicated Account Manager to join our dynamic team in Athens, serving as a key partner for a pioneering digital media solutions company. ...


  • Athens, Attica, Greece HRM Institute for RealRec Full time €20,000 - €25,000 per year

    We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.Location: Athens, GreeceContract Type: Full-time, Office-basedSalary: 14 salaries per year + Performance Bonus (up to 10%) + Monthly...


  • Athens, Attica, Greece AetherCore Full time €30,000 - €40,000 per year

    We are currently seeking German-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided. Position Overview As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing...


  • Athens, Attica, Greece TP Greece Full time €30,000 - €45,000 per year

    Job Overview:Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile BankTP in Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.We are seeking a German speaking Customer Service...


  • Athens, Attica, Greece TP Greece Full time €25,000 - €75,000 per year

    Job Overview:Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world's tech leaderMicrosoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world's tech leaderIf you speak German fluently and wish to...


  • Athens, Attica, Greece MANDYNAMIC Full time €28,000 - €42,000 per year

    MANDYNAMIC is the largest human resources company in Greece, specializing in the fields of recruitment and staffing. In its many years of operation, the company has effectively served more than 3,200 companies and has placed more than 65,000 employees.MANDYNAMIC is looking for German Speaking Customer Advisor to service multiple projects on behalf of a...


  • Athens, Attica, Greece MANDYNAMIC Full time €18,000 - €25,000 per year

    MANDYNAMIC is the largest human resources company in Greece, specializing in the fields of recruitment and staffing. In its many years of operation, the company has effectively served more than 3,700 companies and has placed more than 90,000 employees.MANDYNAMIC is looking for German Speaking Customer Advisor to service multiple projects on behalf of a...