Guest Relations Associate

1 week ago

Athens, Attica, Greece upstreet Full time €20,000 - €25,000 per year

UPSTREET aims to change the way people perceive traditional accommodation. Skillfully designed apartments, in neighborhoods thoughtfully selected ready to move in. Whether a stay is for a day, two months or a year, every UPSTREET apartment is carefully selected and prepared to provide a seamless living experience to every guest.

We are looking for a Guest Relations Associate to join our operations team. UPSTREET operations is a logistics challenge, involving properties across the city, teams, and a continuously changing environment of a promising startup.

As a Guest Relations Associate you will:

  • Be responsible for flawlessly manage bookings, guests communication, and build a relationship with our guests,
  • Coordinate crews to carry out maintenance, repairs, cleanings and preparing of homes between guests arrivals and

  • Solving real-time guest issues, handling concerns efficiently to maintain a high level of customer satisfaction.

  • Respond to day-to-day guest requests and coordinate day-to-day hospitality tasks,

  • Troubleshoot minor maintenance and technology issues (e.g. wifi connectivity or manage contractor appointments),
  • Publish new listings online and manage online content on external and internal websites,

As an Guest Relations Associate, you will be always ready to jump into action when needed. In this respect, we are looking for fast-thinking, problem-solving communicators to excel our guest experience.

Essentials are:

  • Strong organization & multitasking in a fast-paced environment.
  • Sharp attention to detail for seamless guest experiences.
  • Ability to problem-solve under pressure with a proactive mindset.
  • Excellent communication & coordination skills.

Requirements

Recently graduated from university,

2+ years experience on Travel customer service,

Awesome communication skills, both written and verbal

Willingness to get things done and help the team when needed,

Technology savvy,

Fluent written and spoken English, the knowledge of more languages will be an advantage

Applicants must be flexible with working hours. We're a /7 business, so you'll need to work some weekends and bank holidays.

You will be based at our offices in either Chalandri or the Athens city center.

Benefits

  • A competitive compensation package based on experience
  • Phone & Mobile Plan
  • Macbook
  • Extra Sick - Vacation Leave
  • Performance Bonus
  • An excellent opportunity to develop your career with a vibrant, talented team of professionals and an exciting growing business

  • Guest Relations Executive

    3 hours ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €35,000 - €55,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Guest Relations Executive, you will be the first point...

  • Guest Relations Manager

    1 week ago

    Athens, Attica, Greece NEPTUNE LUXURY RESORT Full time €20,000 - €25,000 per year

    Neptune Luxury Resort***** in Kos island is looking for candidates for the following position:Guest Relations ManagerThe successful candidate for this position will be responsible for make our clients feel welcome and ensure their pleasant and comfortable stay in our hotel.ResponsibilitiesReview arrival listsWelcoming guests in a friendly and professional...

  • Guest Relations Agent

    3 hours ago

    Athens, Attica, Greece Elivi Hotels Full time €20,000 - €25,000 per year

    Το ξενοδοχείο ELIVI Skiathos, στο πλαίσιο της προετοιμασίας για τη σεζόν 2026, αναζητά Guest Relations Agent. Ο ρόλος απαιτεί άριστες επικοινωνιακές δεξιότητες, ευγένεια και προσανατολισμό στην εμπειρία του...

  • Guest Relations Agent

    3 hours ago

    Athens, Attica, Greece Atrium Hotels & Resorts Full time €25,000 - €40,000 per year

    Job Description:To deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel...

  • Customer Relations Associate

    6 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €40,000 per year

    Be the voice of global brands Were looking for Customer Relations Associates to handle French-speaking customer interactions from Greece. Your Tasks: Manage customer inquiries efficiently. Build strong rapport with clients. Ensure positive customer experience at every touchpoint. Youll Enjoy: Competitive package monthly bonus ...

  • VIP Guest Relations Agent

    2 days ago

    Athens, Attica, Greece Mandarin Oriental Lago di Como Full time €30,000 - €60,000 per year

    Career Day – Thessaloniki | 25 November 2025The Excelsior Thessaloniki 10 Komninon & 23 Mitropoleos Av, Thessaloniki 546 24, GreeceMeet the Recruitment Team of Mandarin Oriental, Lago di Como and discover exceptional career opportunities for the upcoming 2026 season. We are looking for talented hospitality professionals to join our team in one of Europe's...

  • Guest Relations Manager, Gennadi Grand Resort

    1 week ago

    Athens, Attica, Greece Lindos Hotels Full time €20,000 - €25,000 per year

    Στα Lindos Hotels είμαστε μια ομάδα με πάθος για εξέλιξη που συμβάλλουμε στο να έχουν οι άνθρωποι λίγη περισσότερη ηρεμία μυαλού. Η ανάπτυξη είναι μια από τις 4 αξίες μας και για αυτό τολμάμε να κάνουμε...

  • HR & Payroll Associate

    6 days ago

    Athens, Attica, Greece F Zeen Retreats Full time €25,000 - €35,000 per year

    Job DescriptionAs an HR & Payroll Associate, you will participate in the payroll process by gathering information regarding changes in employees' payroll, entering data and updating our internal payroll databases. You will also support the HR department in duties like posting job ads, updating HR database and assisting in the interview and onboarding...

  • Travel & Hospitality Associate (Entry Level)

    1 week ago

    Athens, Attica, Greece TrueTrips Full time €25,000 - €40,000 per year

    General Company OverviewTrueTrips (formerly TrueGreece) is an award-winning luxury travel company that has set the benchmark for bespoke European travel for discerning American travelers for over two decades. Recognized by Condé Nast Traveler and Travel + Leisure, we combine deep expertise, meticulous design, and privileged access to craft extraordinary...

  • Senior Accounting Associate

    1 week ago

    Athens, Attica, Greece F Zeen Retreats Full time €45,000 - €55,000 per year

    Job DescriptionAs a Senior Accounting Associate, you will be responsible for reconciling account balances and bank statements, maintaining the general ledger, and preparing month-end close procedures. About usF ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS...