Guest Relations Agent

10 hours ago

Athens, Attica, Greece Atrium Hotels & Resorts Full time €25,000 - €40,000 per year

Job Description:

To deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.

Applicant's main accountabilities:

  • Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)

  • Ensure the highest standards of guest care is maintained

  • Provide a friendly, efficient and courteous service at all times

  • Operate relevant switchboard, call center and reservations software as per all Front Office related activities

  • Excellent personal presentation at all times

Applicant's main qualifications:

  • Bachelor's degree or equivalent in Hospitality, Business Administration or relevant field.

  • Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.

  • Minimum 2 years of relevant experience in a 5* property

  • Knowledge of hotel management software (Protel) is an advantage.

Applicant's main capabilities and values:

  • Excellent communication and people skills

  • Organizational and multitasking abilities

  • Professionalism / Responsibility

  • Critical thinking and Results orientation

  • Leadership skills and team spirit

  • Enthusiastic, friendly & self-motivated personality, eager to learn, develop and be part of a growing team

Company information and benefits:

The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.

Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.

Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

  • Guest Relations Agent

    10 hours ago

    Athens, Attica, Greece Elivi Hotels Full time €20,000 - €25,000 per year

    Το ξενοδοχείο ELIVI Skiathos, στο πλαίσιο της προετοιμασίας για τη σεζόν 2026, αναζητά Guest Relations Agent. Ο ρόλος απαιτεί άριστες επικοινωνιακές δεξιότητες, ευγένεια και προσανατολισμό στην εμπειρία του...

  • VIP Guest Relations Agent

    2 days ago

    Athens, Attica, Greece Mandarin Oriental Lago di Como Full time €30,000 - €60,000 per year

    Career Day – Thessaloniki | 25 November 2025The Excelsior Thessaloniki 10 Komninon & 23 Mitropoleos Av, Thessaloniki 546 24, GreeceMeet the Recruitment Team of Mandarin Oriental, Lago di Como and discover exceptional career opportunities for the upcoming 2026 season. We are looking for talented hospitality professionals to join our team in one of Europe's...

  • Guest Relations Executive

    10 hours ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €35,000 - €55,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Guest Relations Executive, you will be the first point...

  • Guest Relations Associate

    1 week ago

    Athens, Attica, Greece upstreet Full time €20,000 - €25,000 per year

    UPSTREET aims to change the way people perceive traditional accommodation. Skillfully designed apartments, in neighborhoods thoughtfully selected ready to move in. Whether a stay is for a day, two months or a year, every UPSTREET apartment is carefully selected and prepared to provide a seamless living experience to every guest.We are looking for a Guest...

  • Guest Relations Manager

    1 week ago

    Athens, Attica, Greece NEPTUNE LUXURY RESORT Full time €20,000 - €25,000 per year

    Neptune Luxury Resort***** in Kos island is looking for candidates for the following position:Guest Relations ManagerThe successful candidate for this position will be responsible for make our clients feel welcome and ensure their pleasant and comfortable stay in our hotel.ResponsibilitiesReview arrival listsWelcoming guests in a friendly and professional...

  • Guest Service Center Agent

    1 week ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €15,000 - €30,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center. As a Guest Service Center Agent, you will be at the...

  • Guest Service Agent – Season 2026

    2 days ago

    Athens, Attica, Greece Mandarin Oriental Lago di Como Full time €25,000 - €35,000 per year

    Career Day – Thessaloniki | 25 November 2025The Excelsior Thessaloniki 10 Komninon & 23 Mitropoleos Av, Thessaloniki 546 24, GreeceMeet the Recruitment Team of Mandarin Oriental, Lago di Como and discover exceptional career opportunities for the upcoming 2026 season. We are looking for talented hospitality professionals to join our team in one of Europe's...

  • Guest Relations Manager, Gennadi Grand Resort

    1 week ago

    Athens, Attica, Greece Lindos Hotels Full time €20,000 - €25,000 per year

    Στα Lindos Hotels είμαστε μια ομάδα με πάθος για εξέλιξη που συμβάλλουμε στο να έχουν οι άνθρωποι λίγη περισσότερη ηρεμία μυαλού. Η ανάπτυξη είναι μια από τις 4 αξίες μας και για αυτό τολμάμε να κάνουμε...

  • Front Office Agent

    2 weeks ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €25,000 - €35,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Front Office Agent at Conrad Athens The Ilisian, you...

  • Reservations Agent

    1 week ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €25,000 - €45,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Reservations Agent, you will be the first point of...