Guest Relations Manager

1 week ago

Athens, Attica, Greece NEPTUNE LUXURY RESORT Full time €20,000 - €25,000 per year

Neptune Luxury Resort***** in Kos island is looking for candidates for the following position:

Guest Relations Manager

The successful candidate for this position will be responsible for make our clients feel welcome and ensure their pleasant and comfortable stay in our hotel.

Responsibilities

  • Review arrival lists

  • Welcoming guests in a friendly and professional way

  • Providing information about facilities, programs and other services

  • Anticipate guest needs and build rapport with customers

  • Addressing and escalating customer complaints

  • Ensure compliance with quality standards and operating procedures

Required Skills & Qualifications

  • Bachelor's Degree in Hospitality Management, Tourism, Business Administration or relevant field

  • Minimum 2 years working experience in similar position, preferably within the hospitality industry.

Excellent knowledge of German and English

  • Excellent communication and active listening skills

The company offers

  • Competitive remuneration package

  • Accommodation

  • Excellent working conditions in a pleasant and dynamic environment

  • Career development opportunities

Should you fulfill requirements above and wish to become member of Neptune Luxury Hotels team, please apply with your CV and a recent photo.

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