Italian Speaking Customer Support for Subscription-Based Services Department
6 days ago
Join Us in Delivering Excellence Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for an Italian Speaking Customer Support representative in our Subscription-Based Services Department. If you are fluent in Italian and passionate about customer service, this role is perfect for you
In this vital position, you will assist Italian-speaking customers with their inquiries related to subscription services, ensuring they receive top-notch support and guidance. Experience the satisfaction of helping customers while working in a collaborative and dynamic environment. If you're ready to make a positive impact in the subscription services industry, we invite you to apply
Your Responsibilities- Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding subscription services, addressing their concerns and providing timely solutions.
- Accurately document customer interactions and feedback in our CRM system.
- Work closely with team members to achieve service goals and enhance customer satisfaction.
- Engage in ongoing training to keep updated on product features and industry trends.
- Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- Strong dedication to delivering high-quality customer service.
- Experience in customer support or subscription-based services is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a team setting and adapt to different situations.
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
· Free Greek Lessons, discounts and other perks
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