Italian Speaking Customer Support for Streaming TV
6 days ago
Join Our Entertainment Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for an Italian Speaking Customer Support representative within the Streaming TV & Movie Services Department If you have a passion for film, television, and providing outstanding customer service, this role is perfect for you
In this engaging position, you will assist Italian-speaking customers with their inquiries related to our streaming services, helping them navigate our platform and ensuring they have a delightful viewing experience. Be part of a lively industry that brings joy to customers around the globe while working in a supportive and dynamic environment. If you're ready to dive into the world of entertainment, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to Italian-speaking clients via various communication channels.
- Assist customers with inquiries about streaming services and troubleshoot any issues they may experience.
- Document customer interactions accurately in our CRM system.
- Work collaboratively with your team to meet service targets and enhance customer satisfaction.
- Participate in ongoing training to stay updated on the latest streaming trends and service offerings.
- Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- A strong enthusiasm for customer service and the entertainment industry.
- Prior experience in customer support or a related field is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to thrive in a fast-paced environment and handle inquiries efficiently.
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
· Free Greek Lessons, discounts and other perks
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