ERP Coordinator

2 weeks ago

Athens, Attica, Greece linq Full time

Basic Information

iRepair
is the leading electronics repair and accessories retail chain in Greece and Cyprus.

Our mission is to provide customers with the best service experience in the market, making us the top choice for addressing their technical issues. Since 2007, iRepair has been a pioneer in the electronic device repair industry, offering customers professional technical support for technology-related issues. iRepair currently operates in more than 100 locations in Greece and Cyprus, with several locations inside Public stores.

About the Role:

We're looking for a motivated and detail-oriented
ERP Coordinator
to help with the implementation, integration, and ongoing evolution of our ERP and CRM platforms. You'll play a key role in supporting our digital operations, from coordinating with vendors to assisting store teams with system-related tasks and support the company-wide digital transformation initiatives.

Responsibilities

  • Act as the main point of contact and product owner for our ERP systems, particularly during implementation and integration phases.
  • Assist in gathering business requirements from different departments (Retail, Logistics, Finance, etc.) and document workflows.
  • Coordinate with external vendors (e.g. SoftOne, Impact, or others) to ensure accurate setup and configuration of functionalities.
  • Coordinate with internal developers for feature rollout and platform maintenance.
  • Help monitor, test, and maintain system data accuracy and performance.
  • Provide administrative and technical support for retail stores during project launches (e.g., system user setup, data entry, report generation, troubleshooting).
  • Follow up on project timelines and assist in preparing progress updates for stakeholders.
  • Manage ERP accounts, rights, and admin requests.
  • Contribute to improving processes and documentation as systems evolve.

Requirements

  • At least 1 year of experience in ERP support, implementation, or administration (experience in retail or eCommerce is a plus).
  • Familiarity with ERP platforms, preferably SoftOne.
  • Good understanding of retail operations (inventory, orders, customers, finance).
  • Comfortable working with spreadsheets, basic data management, and reporting tools.
  • Strong communication skills and ability to coordinate between technical and business teams.
  • Organized, proactive, and eager to learn new systems and tools.

Good to have

  • Experience with eCommerce or logistics integrations (Magento, SoftOne modules, etc.).
  • Exposure to APIs, middleware and system integrations.

Benefits

  • Competitive salary based on experience and expertise.
  • Private Health Insurance coverage from day one.
  • Discounts on company products and partner offers.

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