Customer Success Manager

1 week ago

Athens, Attica, Greece Dry runZ Full time €25,000 - €60,000 per year

Location:
Remote (based in Greece)

Employment Type:
Freelance / Contractor (Invoicing required)

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

  • Be the
    main point of contact
    for a Greek corporate client and other assigned accounts
  • Understand customer needs
    and ensure high levels of satisfaction and engagement
  • Provide
    support and guidance
    in Greek on how to use our AI role-play training simulations effectively

Qualifications

  • Fluent in Greek with professional-level English (spoken and written)
  • Ability to work independently and remotely with strong time management
  • Experience in customer success
  • Strong written and verbal communication skills
  • Ability to work independently and remotely with strong time management
  • Tech-savvy and comfortable using web platforms or SaaS tools

What we offer

  • Help people grow using AI as a
    tool for support, not replacement
  • Be part of a mission to improve real human communication
  • Flexible
    remote work
    (Greece-based, few hours/week)
  • Work with an
    innovative, purpose-driven team
  • Freelance setup with autonomy and impact

Nice to have

  • Previous experience working in a
    startup or tech/SaaS environment
  • Background in
    learning & development
    ,
    training
    , or
    communications
  • Enthusiasm for AI, training simulations, or coaching tools

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