Customer Success Manager

2 days ago

Athens, Attica, Greece INTELIQUA Full time €40,000 - €60,000 per year

Our Company

At INTELIQUA, we leverage the power of artificial intelligence to empower brands with the tools they need to thrive in the modern digital landscape.

Our flagship platform, Eliqua.CX, serves as the cornerstone for building first-party data, enabling brands to gain unparalleled insights into their customer base.

Our team consists of talented experts who are connecting, informing, and creating inspiring work. Our heart beats in Athens, Greece and we serve customers from various industries in more than 10 countries.

Job Description / Responsibilities / Candidate's Mission

As a Customer Success Manager, you will be part of our experienced and award-winning Customer Success team, who have overall responsibility for customer success management regarding planning, producing, and costing of CRM & loyalty projects and campaigns. You will report to the Customer Success Director.

Your main responsibilities include:

  • Understand in-depth clients' needs, goals and strategies and have close communication with them daily to adequately brief internal resources for certain task deliveries
  • Responsible for collaborating with and managing resources relevant to clients' deliverables (consultancy, offline and/or online implementations, omnichannel executions, data segmentation-lists exports, testing, reporting, budget management, preparation of financial offers, preparation of presentations etc.)
  • Support client and brand strategies by identifying and proposing CRM & loyalty projects via campaign management & micro-selling programs, from the initial brief to evaluation
  • Plan and prepare proactive proposals according to the strategy of each client/brand, its goals and the target group to which they are addressed

Requirements

  • BSc in Business, Sales, Marketing or a related field
  • Minimum of 3 years' experience in a similar Customer Success Management role, managing accounts and delivering sales targets
  • Work experience in producing & implementing loyalty schemes/campaigns will be considered a plus
  • Excellent communication and listening skills
  • Excellent organization skills
  • Presentation skills
  • Excellent verbal and written skills in English

Benefits

  • Competitive salary based on skills and experience
  • Continuous training
  • Career development
  • Private insurance
  • Hybrid work model - Work from office and Teleworking

By applying for this job, you automatically accept our recruitment privacy policy, found on our website

  • Customer Success Manager

    7 days ago

    Athens, Attica, Greece Kpler Full time €40,000 - €60,000 per year

    At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly...

  • Enterprise Customer Success Manager

    1 week ago

    Athens, Attica, Greece Orca AI Full time €120,000 - €180,000 per year

    Maritime Customer Success Manager– Orca AIOrca AI advances the maritime industry by providing intelligent navigation solutions, preventing collisions, and saving lives. We ensure safety in congested waterways and deep waters by staying committed in our vision to reduce human-caused errors through intelligent automated vessels.Our technology helps Captains...

  • Customer Success Operations Manager

    1 week ago

    Athens, Attica, Greece Jiko Full time €40,000 - €80,000 per year

    About JikoIn an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity — combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pockets—a seamless solution that...

  • Customer Success Specialist

    2 days ago

    Athens, Attica, Greece Billys Full time €25,000 - €40,000 per year

    Customer Success SpecialistWho we are :Billys is a proptech startup, based in Athens, aspiring to empower tenants to take control of their buildings and enable them to live together harmoniously, while saving time, cost, and effort. We are well funded, backed by some of the best entrepreneurs and investors in Greece and beyond. We use technology to simplify...

  • Customer Success Specialist

    6 days ago

    Athens, Attica, Greece BILLYS Full time €35,000 - €45,000 per year

    Customer Success SpecialistWho we are :Billys is a proptech startup, based in Athens, aspiring to empower tenants to take control of their buildings and enable them to live together harmoniously, while saving time, cost, and effort. We are well funded, backed by some of the best entrepreneurs and investors in Greece and beyond. We use technology to simplify...

  • Partner Success Manager

    2 weeks ago

    Athens, Attica, Greece Epignosis learning technologies Full time €25,000 - €50,000 per year

    At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. Our portfolio of tools can be used by organizations of any size and includes TalentLMS - a zero-overhead cloud LMS, eFront - an enterprise LMS, TalentCards - a mobile app for training the deskless workforce, and TalentHR -...

  • Partner Success Manager

    19 minutes ago

    Athens, Attica, Greece WELCOME Full time €40,000 - €80,000 per year

    About usFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all...

  • German Speaking Customer Success Account Manager

    1 week ago

    Athens, Attica, Greece Ignite Full time €45,000 - €55,000 per year

    We are seeking a highly motivated and dynamicGerman-Speaking Customer Success Account Managerto join our growing team in Athens. This is an exciting opportunity to work for a leading software company, where you will play a pivotal role in managing and nurturing relationships with our German-speaking clients. The position offers a hybrid working model,...

  • French-English Customer Success Account Manager

    1 week ago

    Athens, Attica, Greece TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Full time €45,000 - €55,000 per year

    French-English Customer Success Account Manager (Relocation to Athens, Greece)Your responsibilitiesBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a French-English Customer Success Account Manager working onsite in Athens, Greece you'll be a part of bringing humanity to business. #experienceTTEC Our...

  • French-English Customer Success Account Manager

    4 days ago

    Athens, Attica, Greece TTEC Full time €25,000 - €50,000 per year

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As aFrench-English Customer Success Account Managerworking onsite in Athens, Greece you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work...