Customer Success Account Manager

1 week ago

Athens, Attica, Greece Cross Border Talents Full time


About the Role

Are you passionate about helping customers succeed while driving growth? Do you enjoy building strong relationships with decision-makers, uncovering new opportunities, and demonstrating real business value? If youre excited by the combination of strategy, product expertise, and a customer-first mindset, then this role is a perfect fit.

As a Customer Success Account Manager, youll be at the heart of client relationshipsguiding them to maximize the value of our solutions while identifying opportunities to expand partnerships.

What Youll Be Doing:

On a typical day, you will:

  • Identify and engage prospects to understand their needs, tailoring product recommendations that drive results and revenue.
  • Research customer contracts and history using tools like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities.
  • Deliver impactful product demonstrations and create customer-specific use cases that showcase value.
  • Manage your sales pipeline with accuracy, providing clear progress updates and forecasts to leadership.
  • Collaborate with internal teams to solve challenges, expand adoption, and ensure seamless customer experiences.
  • Cultivate long-term, trusted relationships by advising customers on how to achieve their business goals with our solutions.

What You Bring:

  • Excellent communication skills in German and English (both written and verbal).
  • 1+ years of outbound sales experience, with a strong focus on prospecting, lead qualification, negotiation, and closing.
  • Demonstrated success in upselling, cross-selling, and generating new business opportunities.
  • Solid understanding of cloud-based solutions and subscription models.
  • Proven ability to identify decision-makers, uncover customer needs, and build strong value propositions across phone, email, and social media.
  • Strong pipeline management skills with a track record of hitting (and exceeding) daily, weekly, and monthly sales targets.
  • Analytical mindset to evaluate customer data and market trends for growth opportunities.
  • Confidence presenting to and advising C-suite executives.

What You Can Expect:

  • MondayFriday schedule (no weekend shifts).
  • Career development support, with hundreds of free courses and professional growth opportunities.
  • An inclusive, global culture that values learning, community involvement, and giving back.
  • Competitive compensation package, performance bonuses, and benefits (including private insurance, medical, and dental).
  • Generous paid time off (PTO) and wellness programs to support your work-life balance.
  • A team of curious, lifelong learners driven by shared values.

Why Join Us?

In this role, you´ll not only manage accounts but also take a proactive role in prospecting, qualifying opportunities, and closing deals. You´ll leverage your expertise to upsell and cross-sell, driving additional revenue while building long-term, trusted partnerships.

If youre ready to grow your career, make a meaningful impact for customers, and be rewarded for your successthis is the opportunity for you.


  • Customer Success Account Manager

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Customer Success Account Manager (CSAM)You will work with existing B2B clients The goal is to increase customer satisfaction, performance, and revenue This is not a call-center role; it is a consultative and commercial position What will you do in this role?Manage a portfolio of German-speaking B2B clients Ensure clients use the product/service in the most...

  • Customer Success Account Manager

    2 days ago

    Athens, Attica, Greece Lingo-nova Full time

    Customer Success Account Manager (CSAM)You will work with existing B2B clientsThe goal is to increase customer satisfaction, performance, and revenueThis is not a call-center role; it is a consultative and commercial positionWhat will you do in this role?Manage a portfolio of German-speaking B2B clientsEnsure clients use the product/service in the most...

  • Customer Success Account Manager

    1 week ago

    Athens, Attica, Greece Microsoft Full time

    At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant...

  • Spanish speaking Customer Success Account Managers

    2 weeks ago

    Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

    Patrique Mercier Recruitment ES is excited to announce an opening for Spanish Speaking Customer Success Account Managers at a cutting-edge software company located in Greece If you are passionate about customer engagement and have a strong technical aptitude, this is your chance to thrive in a rewarding role that directly influences client satisfaction and...

  • Spanish speaking Customer Success Account Managers

    2 weeks ago

    Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

    Patrique Mercier Recruitment ES is excited to announce an opening for Spanish Speaking Customer Success Account Managers at a cutting-edge software company located in Greece If you are passionate about customer engagement and have a strong technical aptitude, this is your chance to thrive in a rewarding role that directly influences client satisfaction and...

  • German Speaking Customer Success Account Manager

    2 weeks ago

    Athens, Attica, Greece Eco Plus Solutions AB Full time

    We are seeking a highly motivated and dynamic German-Speaking Customer Success Account Manager to join our growing team in Athens. This is an exciting opportunity to work for a leading software company, where you will play a pivotal role in managing and nurturing relationships with our German-speaking clients. As a Customer Success Account Manager, you will...

  • German Speaking Customer Success Account Manager

    2 weeks ago

    Athens, Attica, Greece Ignite Full time

    We are seeking a highly motivated and dynamicGerman-Speaking Customer Success Account Managerto join our growing team in Athens. This is an exciting opportunity to work for a leading software company, where you will play a pivotal role in managing and nurturing relationships with our German-speaking clients.As a Customer Success Account Manager, you will...

  • German Speaking Customer Success Account Manager

    2 weeks ago

    Athens, Attica, Greece Eco Plus Solutions AB Full time

    We are searching for a driven and enthusiastic German-Speaking Customer Success Account Manager to become part of our rapidly expanding team in Athens. This position offers an exciting chance to work within a leading software company, where your primary responsibility will be managing and developing strong relationships with our German-speaking clients. In...

  • German Speaking Customer Success Account Manager

    3 days ago

    Athens, Attica, Greece Ignite Full time

    We are searching for a driven and enthusiasticGerman-Speaking Customer Success Account Managerto become part of our rapidly expanding team in Athens. This position offers an exciting chance to work within a leading software company, where your primary responsibility will be managing and developing strong relationships with our German-speaking clients.In this...

  • Customer Success Account Manager Spanish + English Athens

    2 weeks ago

    Athens, Attica, Greece Savior Artigos Texteis Lda Full time

    Position:Customer Success Account Manager (CSAM)Location:On-site in Athens, GreeceStart Date:24 November 2025Working Hours:Monday to Friday, 08:00 18:00Your Mission:Be thevoice and championfor our clientsAs aCustomer Success Account Manager, youll ensure our Spanish-speaking and English-speaking clients achieve their goals, maximize value from our solutions,...