Customer Success Account Manager

6 hours ago


Athens, Attica, Greece Lingo-nova Full time

Customer Success Account Manager (CSAM)

  • You will work with existing B2B clients
  • The goal is to increase customer satisfaction, performance, and revenue
  • This is not a call-center role; it is a consultative and commercial position

What will you do in this role?

  • Manage a portfolio of German-speaking B2B clients
  • Ensure clients use the product/service in the most effective way
  • Track and manage KPIs, targets, and performance results
  • Identify upsell and cross-sell opportunities
  • Build long-term relationships with clients
  • Act as a bridge between sales and customer success teams

Why is B2B sales experience required?
Because this role involves:

  • Communicating with clients using a commercial and business-oriented approach
  • Working with revenue, performance targets, and ROI
  • A performance-based bonus structure (uncapped)

Position Details

  • Location: Athens – On-site
  • Start Date: 12 January 2026
  • Working Hours: Monday–Friday | 08:00–18:00
  • Languages: German & English
  • Salary: €1,760 x 14 salaries
  • Bonus: Uncapped, based on performance
  • Experience: Minimum 1 year of B2B sales experience
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