Customer Success Account Manager
6 hours ago
Customer Success Account Manager (CSAM)
- You will work with existing B2B clients
- The goal is to increase customer satisfaction, performance, and revenue
- This is not a call-center role; it is a consultative and commercial position
What will you do in this role?
- Manage a portfolio of German-speaking B2B clients
- Ensure clients use the product/service in the most effective way
- Track and manage KPIs, targets, and performance results
- Identify upsell and cross-sell opportunities
- Build long-term relationships with clients
- Act as a bridge between sales and customer success teams
Why is B2B sales experience required?
Because this role involves:
- Communicating with clients using a commercial and business-oriented approach
- Working with revenue, performance targets, and ROI
- A performance-based bonus structure (uncapped)
Position Details
- Location: Athens – On-site
- Start Date: 12 January 2026
- Working Hours: Monday–Friday | 08:00–18:00
- Languages: German & English
- Salary: €1,760 x 14 salaries
- Bonus: Uncapped, based on performance
- Experience: Minimum 1 year of B2B sales experience
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