Portuguese Speaking Customer Service for Fitness
4 days ago
Patrique Mercier Recruitment FR is delighted to offer a fantastic opportunity for a Portuguese Speaking Customer Service Representative to join the Fitness & Sports Equipment Department. This role provides an exciting chance to support customers passionate about fitness and sports gear while representing a reputable company in the industry.
Responsibilities- Deliver exceptional customer service to Portuguese-speaking clients through various channels such as phone, email, and chat.
- Assist customers with inquiries regarding fitness and sports equipment, including product information, availability, and pricing.
- Guide customers through the purchasing process and provide technical support as needed.
- Handle customer complaints and feedback professionally, ensuring timely resolution and customer satisfaction.
- Maintain extensive product knowledge to assist customers effectively and promote related products.
- Document all customer interactions thoroughly and contribute to customer service improvement initiatives.
- Collaborate with sales and logistics teams to ensure a seamless customer experience.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably in the fitness or sports equipment sector.
- Strong communication skills and a customer-centric approach.
- Ability to handle customer inquiries and complaints with professionalism.
- Familiarity with fitness and sports equipment is advantageous.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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