Portuguese Speaking Customer Service for Fitness

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is delighted to offer a fantastic opportunity for a Portuguese Speaking Customer Service Representative to join the Fitness & Sports Equipment Department. This role provides an exciting chance to support customers passionate about fitness and sports gear while representing a reputable company in the industry.

Responsibilities
  • Deliver exceptional customer service to Portuguese-speaking clients through various channels such as phone, email, and chat.
  • Assist customers with inquiries regarding fitness and sports equipment, including product information, availability, and pricing.
  • Guide customers through the purchasing process and provide technical support as needed.
  • Handle customer complaints and feedback professionally, ensuring timely resolution and customer satisfaction.
  • Maintain extensive product knowledge to assist customers effectively and promote related products.
  • Document all customer interactions thoroughly and contribute to customer service improvement initiatives.
  • Collaborate with sales and logistics teams to ensure a seamless customer experience.

Requirements

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably in the fitness or sports equipment sector.
  • Strong communication skills and a customer-centric approach.
  • Ability to handle customer inquiries and complaints with professionalism.
  • Familiarity with fitness and sports equipment is advantageous.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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