Spanish Speaking Customer Support for Luxury

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join a World of Luxury Patrique Mercier Recruitment ES is excited to announce an excellent opportunity for a Spanish Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. If you are fluent in Spanish and have a passion for delivering exceptional customer experiences in the luxury retail sector, we would love to hear from you

In this prestigious role, you will provide top-notch support to Spanish-speaking customers, assisting them with inquiries related to luxury brand products and services. You will play a vital role in ensuring that every customer interaction reflects the high standards of our brand. If you are ready to step into a world of luxury and enhance your career with a leading name in high-end retail, this is your chance

Your Responsibilities
  • Deliver exemplary customer support to Spanish-speaking clients through various communication channels.
  • Assist customers with inquiries related to luxury products and services, providing personalized solutions and guidance.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service level objectives and enhance the overall customer experience.
  • Engage in ongoing training to maintain product knowledge and stay updated with industry trends.

Requirements

  • Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
  • A strong commitment to providing exceptional customer service in the luxury retail sector.
  • Previous experience in customer support or luxury retail is a plus but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A team-oriented individual with a positive and proactive attitude.
  • Strong problem-solving skills and attention to detail.
  • Ability to thrive in a fast-paced and dynamic work environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

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