Czech Customer Service Agent in Sunny Greece

1 week ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Czech Customer Service Agent and enjoy the sun and culture of Greece with a paid relocation package In this exciting role, you will be a vital part of our customer service team, assisting Czech-speaking clients with their inquiries and providing exceptional support. Your responsibilities will include resolving issues, fostering customer relationships, and ensuring a positive service experience. If you are looking to expand your career while enjoying a vibrant lifestyle in a beautiful location, we want to hear from you

Responsibilities
  • Provide outstanding customer service to Czech-speaking clients via phone, email, and chat.
  • Efficiently manage customer inquiries and resolve issues to maintain high levels of satisfaction.
  • Maintain a thorough understanding of the company's products and services to assist customers effectively.
  • Document customer interactions accurately in the CRM system for tracking and quality assurance.
  • Collaborate with team members to enhance service delivery and improve customer experiences.
  • Participate in training sessions to continuously develop your skills and knowledge.
  • Provide feedback and suggestions to optimize processes and increase customer satisfaction.

Requirements

  • Fluent in Czech and English, both written and spoken.
  • Excellent communication skills and a strong focus on customer satisfaction.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Prior experience in customer service is a plus but not mandatory.
  • Proactive, adaptable, and a positive mindset with strong interpersonal skills.
  • Willingness to relocate to Greece and embrace a new culture.
  • A genuine enthusiasm for assisting customers and addressing their needs.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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