Czech/Slovak Customer Service Advisor

5 days ago

Athens, Attica, Greece ManpowerGroup Greece Full time

Are you fluent in Czech/Slovak ? 

Do you want to gain experience in Customer Service? 

ManpowerGroup Greece, on behalf of its client, is looking for Czech/Slovak Speakers. 

Our client is a global BPO leader in customer support providing customized strategies for innovative brands. 

Location: Athens  

Working Model: hybrid

You will be reporting to Customer Service Supervisor 

What you will do: 

As a Czech/Slovak  Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. 

More specifically: 

  • Identify and assess customers' needs to achieve satisfaction 
  • Provide accurate, valid, and complete information by using the right methods/tools 
  • Meet personal/customer service team targets and call-handling quotas 
  • Keep records of customer interactions, process customer accounts, and file documents 
  • Follow communication procedures, guidelines, and policies 

Requirements

  • Fluency in Czech/Slovak language (C1-C2 level). 
  • Previous experience in customer service will be considered as an asset. 
  • Tech savvy/Knowledge of MS office tools. 
  • Proficient English Skills (Oral &Written). 
  • Enthusiastic, patient, empathetic, multi-tasking and communicative. 

Benefits

  • Competitive Salary. 
  • Indefinite Contract with the company. 
  • Career Development Opportunities. 
  • Participation in Private Medical Insurance Program. 
  • Rewarding Bonus based on employee performance. 
  • Laptop and headsets provided by the company. 
  • Flexible working hours. 

Recruitment Process: 

  • If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview. 
  • As for the next steps, there will be 2 more interviews with the client either in person or online.

  • Czech/ Slovak Customer Support Representative

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Cross Border Talents is looking for Czech/ Slovak Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Slovak Customer Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    At the moment Cross Border Talents is looking for Slovak speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...

  • Slovak Customer Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    At the moment Cross Border Talents is looking for Slovak speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Advisor:Represent a worldwide brand: Integrate a multicultural environment; Develop customer relationships and grant the best experience for the customer; Troubleshoot through the use of open questions,...

  • Czech Customer Advisor

    4 days ago

    Athens, Attica, Greece apply2day Full time

    Are you a fluent Czech speaker? Don't miss this opportunity Our client, a multinational BPO company, is looking for a Customer Service Advisor to join the team in Greece either remotely or onsite. Apply nowResponsibilities•Managing of incoming calls•Identify and access customers' needs to achieve satisfaction•Build relations of trust through open and...

  • Czech Customer Technical Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    At the moment Cross Border Talents is looking for Czech speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...

  • Slovak Customer Advisor for Big Tech Company in Greece

    5 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join the dynamic team at Patrique Mercier Recruitment JP as a Slovak Customer Advisor for the Car Industry, and seize the opportunity to relocate to the beautiful landscapes of Greece This role offers a relocation package, ensuring a smooth transition as you embark on this exciting adventure. In this position, you will be the key point of contact for...

  • Slovak Customer Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Cross Border Talents is recruiting a Slovak Customer Advisor to work in Athens,Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...

  • Slovak Speaking Customer Service for Fitness

    5 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Patrique Mercier Recruitment ES is excited to announce an opportunity for a Slovak-speaking Customer Service Representative in the Fitness & Sports Equipment Department If you are passionate about fitness and sports and enjoy helping others, this role is a perfect fit for you. In this position, you will assist Slovak-speaking customers with their inquiries...

  • Slovak Speaking Customer Service for Fashion

    5 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

    Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Slovak speakers to join our client's Fashion & Apparel Department as Customer Service Representatives If you have a love for fashion and a passion for providing exceptional customer service, this is the ideal role for you. In this position, you will assist Slovak-speaking...

  • Slovak Speaking Customer Service in Greece

    5 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Slovak-speaking customer service representative in beautiful Greece This incredible opportunity comes with fully paid relocation, allowing you to experience the rich history, vibrant culture, and stunning landscapes of this Mediterranean paradise while enhancing your career. In this...