Spanish Speaking Customer Support for Online Bookstore Department
3 days ago
Patrique Mercier Recruitment is excited to offer a position for a Spanish Speaking Customer Support Representative for our Online Bookstore Department. In this role, you will be the main point of contact for Spanish-speaking customers, assisting them with inquiries related to book orders, recommendations, and account management. Your passion for books and commitment to providing outstanding customer service will be essential in creating a positive shopping experience for customers. If you are eager to share your love for literature and help readers find their next great read, we invite you to apply
Responsibilities- Provide exceptional customer support to Spanish-speaking clients through phone, email, and live chat.
- Assist customers with inquiries about book availability, orders, and returns.
- Resolve customer complaints efficiently and effectively to ensure satisfaction.
- Document all customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to ensure effective service delivery and address customer needs.
- Stay up-to-date on book offerings and industry trends to provide well-informed recommendations.
Requirements
- Fluency in Spanish and English; knowledge of additional languages is a plus.
- Experience in customer support, preferably in the retail or book industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM systems and proficiency in standard office software.
- A genuine love for books and reading to help guide customers in their selections.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to linking talented individuals with rewarding job opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Online Bookstore Department. This position is perfect for individuals who have a love for books and a strong commitment to providing excellent customer service in...
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Passionate Team Patrique Mercier Recruitment ES is excited to offer an opportunity for a Spanish Speaking Customer Support representative for our Online Bookstore Department. If you're fluent in Spanish and have a love for literature and reading, this is the perfect role for youIn this engaging position, you will assist Spanish-speaking customers...
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to announce an opportunity for a Spanish Speaking Customer Support Representative for the Online Bookstore Department. In this role, you will serve as a vital link between our Spanish-speaking customers and the bookstore, providing assistance with inquiries, order management, and resolving any issues. Your knowledge...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to finding talented individuals for exciting career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for the Online Bookstore Department. This role is ideal for individuals who are passionate about literature and enjoy providing exceptional service to Spanish-speaking...
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