Spanish Speaking Customer Support for Online Bookstore Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Passionate Team Patrique Mercier Recruitment ES is excited to offer an opportunity for a Spanish Speaking Customer Support representative for our Online Bookstore Department. If you're fluent in Spanish and have a love for literature and reading, this is the perfect role for you

In this engaging position, you will assist Spanish-speaking customers with their inquiries about books and services provided by our online bookstore. You'll play a crucial role in ensuring that our customers have a delightful shopping experience. If you're enthusiastic about helping others find their next great read, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Spanish-speaking clients through various communication channels.
  • Assist customers with inquiries regarding book availability, orders, and our services.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
  • Participate in ongoing training and development to stay updated on book releases and industry trends.

Requirements

  • Your nationality and native language should be clearly stated within your application.
  • Fluency in Spanish (written and spoken) is essential.
  • A genuine passion for books and literature.
  • Previous experience in customer support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player who enjoys providing outstanding service.
  • Strong analytical skills and attention to detail.
  • Ability to work efficiently in a remote setting with excellent organizational skills.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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