Spanish Speaking Customer Support for Online Bookstore Department
3 days ago
Patrique Mercier Recruitment is excited to announce an opportunity for a Spanish Speaking Customer Support Representative for the Online Bookstore Department. In this role, you will serve as a vital link between our Spanish-speaking customers and the bookstore, providing assistance with inquiries, order management, and resolving any issues. Your knowledge and passion for books will help create enjoyable experiences for our customers. If you are enthusiastic about reading and have a knack for customer service, we encourage you to apply
Responsibilities- Deliver exceptional customer support to Spanish-speaking clients via phone, email, and live chat.
- Assist customers with inquiries about book availability, orders, and returns.
- Resolve customer complaints and issues efficiently to ensure satisfaction.
- Maintain accurate records of customer interactions within the CRM system.
- Collaborate with internal teams to improve service delivery and address any operational concerns.
- Stay informed about the latest book releases and industry trends to provide knowledgeable support.
Requirements
- Fluency in Spanish and English; additional language skills are a plus.
- Prior experience in customer support, preferably within the retail or book industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-focused approach.
- Familiarity with CRM systems and proficiency in standard office software.
- A genuine passion for books and literature, with the ability to recommend titles based on customer preferences.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to linking talented individuals with rewarding job opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Online Bookstore Department. This position is perfect for individuals who have a love for books and a strong commitment to providing excellent customer service in...
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Passionate Team Patrique Mercier Recruitment ES is excited to offer an opportunity for a Spanish Speaking Customer Support representative for our Online Bookstore Department. If you're fluent in Spanish and have a love for literature and reading, this is the perfect role for youIn this engaging position, you will assist Spanish-speaking customers...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to finding talented individuals for exciting career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for the Online Bookstore Department. This role is ideal for individuals who are passionate about literature and enjoy providing exceptional service to Spanish-speaking...
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