German-speaking Associate

4 days ago

Athens, Attica, Greece apply2day Full time

Do you speak German? Are you a networking enthusiast looking forward to join a dynamic and ever-evolving team?

Do not miss out on the chance to represent the most popular online platform for fostering professional connections and career development

Join us in Athens or near-Athens and work in a multinational BPO company, in an inclusive and challenging environment

(Training will be held from client's modern premises, and after training you get to work from home.)

Responsibilities
  • Liaise between the client and the company
  • Identify and access customers' needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

Requirements

  • Native or near to native German language (C2)
  • Very good command of English language (B2 – C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Benefits

  • Competitive Remuneration package
  • Extra bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Relocation Cost (for candidates outside Greece)

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