
German Language Customer Support Specialist
1 day ago
We are seeking a skilled German speaker to fill the position of Social Media Customer Associate in Athens.
- This is an excellent opportunity for individuals who want to start their career in customer support and gain experience in a fast-paced environment.
- The successful candidate will be responsible for analyzing issues and finding ways to resolve them, addressing customer inquiries via chat, email or phone channels, and adapting existing processes to craft alternate solutions.
- Other key responsibilities include troubleshooting issues per process specifications, assisting users in recovering account information, and assisting in payment-related issues.
- A native/fluently speaking German is required for this role. Additionally, good command of English (B1-B2 level) is necessary.
- Proficiency in new technologies and a curious mentality is also essential for this position.
- The ideal candidate should have excellent verbal & written communication skills, ability to organize and follow up multiple tasks with accuracy and timeliness, and tech-savvy mindset.
- We offer complete relocation support including flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us.
- Competitive monthly salary + 2 extra salaries per year, Monthly Performance Bonus, Health package, Full training by certified instructors, Professional growth & development opportunities, Special events as well as community & social responsibility initiatives, Free online Greek language courses, State-of-the-art premises providing great working environment with relaxing break area.
Please submit your CV in English to be considered for this exciting opportunity.
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