Athens Customer Service Representative
2 days ago
We are seeking a highly skilled German speaking customer service professional to join our dynamic team in Athens, Greece. As a customer service associate, you will engage directly with our German-speaking clients, delivering exceptional service and support.
Key Responsibilities:
- Provide high-quality customer support to German-speaking clients via phone, email, and chat.
- Resolve customer inquiries promptly and professionally, ensuring client satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with your team to share feedback and improve service processes.
- Stay updated on product features, services, and industry trends to offer informed assistance.
- Participate in regular training and development sessions to enhance your skills.
Requirements:
- Fluency in German and English, both written and spoken.
- Excellent communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Strong analytical and problem-solving abilities.
- Customer-centric attitude with a positive approach to challenges.
- Experience with CRM software and other communication tools is a plus.
- Ability to work in a team and thrive in a fast-paced environment.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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