German Speaking Customer Care Associate

2 days ago

Athens, Attica, Greece beBeeCustomerCare Full time
Customer Care Representative - German Speaking

Embark on a fulfilling career opportunity in Greece as a Customer Care Representative, supporting German-speaking clients. This role offers a fully paid relocation package to help you settle into your new home in this beautiful Mediterranean country.

About the Role

You will be the voice of our company, ensuring that customers receive exceptional support and care. Your responsibilities will include handling inquiries and providing solutions, contributing to a great experience for our clients.

  • Job Summary: Provide top-notch service to German-speaking customers via phone, email, and chat.

We're looking for an individual with exceptional communication skills, a customer-oriented mindset, and strong problem-solving abilities. Fluency in German and English is essential, and previous experience in customer service is a significant advantage.

Key Responsibilities:
  • Assist Customers: Resolve issues promptly, accurately, and with a positive attitude.
  • Collaborate with Team Members: Share knowledge and best practices to enhance customer care.
  • Document Interactions: Record customer feedback and interactions in the CRM system diligently.
  • Continuous Learning: Familiarize yourself with company products and services to provide better support.
  • Feedback and Improvement: Contribute ideas to enhance service processes and customer satisfaction.
Requirements:
  • Language Skills: Fluent in German and English, both written and verbal.
  • Communication Skills: Exceptional communication skills and a customer-oriented mindset.
  • Problem-Solving Abilities: Strong problem-solving abilities, with an emphasis on detail.
  • Previous Experience: Previous experience in customer service is a significant advantage.
  • Team Player: A team player who thrives in a collaborative environment.
  • Relocation: Willingness to relocate to Greece and immerse yourself in a new culture.
Benefits:
  • Private Health Insurance:
  • Training & Development:
  • Performance Bonus:
  • Extra Salaries Per Year:
  • Fully Paid Training:
  • Great Salary:
  • Fully Paid Relocation Package:

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