German Speaking Customer Support for Streaming TV
3 days ago
Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a German Speaking Customer Support representative in the Streaming TV & Movie Services Department. If you are passionate about entertainment and technology and excel in providing high-quality customer service, this role is perfect for you You will help customers navigate their subscription services, troubleshoot issues, and provide insights into new features, all while ensuring an exceptional customer experience.
Responsibilities- Provide top-tier customer support via phone, email, and chat in German.
- Assist customers with inquiries related to streaming services, including account management, billing, and content accessibility.
- Resolve customer complaints effectively and ensure satisfaction.
- Guide users through troubleshooting steps for technical issues.
- Document customer interactions and feedback to continually improve service delivery.
- Collaborate with internal teams to enhance the overall customer experience.
Requirements
- Fluency in German (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Familiarity with streaming services or the entertainment industry is an asset.
- Excellent problem-solving skills with a focus on customer satisfaction.
- A proactive attitude and ability to work in a fast-paced environment.
- Experience using customer service software and tools is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to offer a rewarding opportunity for a German Speaking Customer Support Representative for the Streaming TV & Movie Services Department. In this role, you will be the primary point of contact for German-speaking customers, assisting them with their inquiries related to streaming services, account management, and...
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Athens, Attica, Greece Patrique Mercier Recruitment Full timePatrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Speaking Customer Support representative to join the Streaming TV & Movie Services Department. If you're passionate about entertainment and media and enjoy providing excellent customer service, this role is perfect for youIn this position, you will assist...
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