Dutch Speaking Customer Support for Streaming TV

3 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Dutch Speaking Customer Support representative in the streaming TV and movie services department. Join a leading company in the entertainment industry and become part of a team that is passionate about delivering unforgettable viewing experiences to customers Enjoy your summer in Greece while working

In this role, you will assist Dutch-speaking customers with their inquiries related to streaming services, including subscription issues, technical support, and content-related questions. Your enthusiasm for movies and TV shows, combined with your dedication to exceptional customer service, will greatly enhance the user experience.

Work in a vibrant environment that values innovation, creativity, and customer satisfaction. If you're looking to combine your love for entertainment with a rewarding career, this role is for you

NOTE: The position requires relocation to Greece and a valid EU passport or ID. A residency card is not enough, unless you already live in Greece. This is an entry-level role. Flight tickets are paid only within the EU.

Responsibilities
  • Provide top-notch customer support in Dutch for streaming service inquiries
  • Troubleshoot technical issues and guide customers through solutions
  • Educate customers on subscription options and content availability
  • Document customer interactions accurately and efficiently
  • Collaborate with internal teams to resolve complex issues
  • Contribute to initiatives aimed at improving the overall customer experience

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Experience in customer support or a related field is preferred
  • Strong communication and interpersonal skills
  • Passion for movies, television, and streaming services
  • Excellent problem-solving abilities and attention to detail
  • Able to thrive in a fast-paced, dynamic environment
  • Team-oriented with a positive and proactive attitude
  • Willingness to learn about the latest trends in streaming entertainment
  • Willingness to relocate to Greece
  • A valid EU passport or ID. A residency permit is not enough, unless you already live in Greece.

Benefits

  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)


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