Dutch Speaking Customer Support for Streaming TV
3 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative in the Streaming TV & Movie Services Department. In this role, you will be the first point of contact for Dutch-speaking customers, helping them navigate and enjoy their streaming experience. You will assist with inquiries, resolve issues, and provide information about the latest shows and movies available on the platform. If you are passionate about entertainment and providing top-notch customer service, we want to hear from you
Responsibilities- Provide exceptional customer support through phone, email, and chat.
- Assist customers with inquiries related to streaming services, subscriptions, and technical support.
- Effectively troubleshoot issues and resolve customer complaints.
- Guide customers through new features and services, enhancing their user experience.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to continuously enhance the customer support process.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Interest in streaming services and familiarity with TV and movie content is an advantage.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work well both independently and as part of a team.
- Familiarity with customer service software and systems is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Athens, Attica, Greece Patrique Mercier Recruitment Full timePatrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Dutch Speaking Customer Support representative in the streaming TV and movie services department. Join a leading company in the entertainment industry and become part of a team that is passionate about delivering unforgettable viewing experiences to customers Enjoy...
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