Spanish Speaking Customer Service for the Top Electronics Company
4 days ago
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for a Top Electronics Company. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer support to Spanish-speaking clients.
Responsibilities- Deliver outstanding customer service to Spanish-speaking clients regarding electronic products and services through various communication channels, including phone, email, and chat.
- Assist customers with inquiries, product information, troubleshooting, and technical support.
- Process orders, returns, and exchanges while ensuring compliance with company policies.
- Communicate effectively with customers to understand their needs and provide relevant solutions.
- Stay updated on the company's product offerings, promotions, and policies to assist customers effectively.
- Document all customer interactions accurately to contribute to continuous improvement initiatives.
- Collaborate with internal teams to address and resolve complex customer issues efficiently.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Previous experience in customer service, preferably in the electronics or technology sector.
- Strong problem-solving skills along with the ability to troubleshoot technical issues.
- Excellent communication and interpersonal skills.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with exceptional organizational skills.
- Ability to work as part of a team in a fast-paced environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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