Portuguese Speaking Customer Service for Online Streaming Service in Athens
5 days ago
Join Patrique Mercier Recruitment ES as a Portuguese Speaking Customer Service Representative for an exciting Online Streaming Service based in Athens If you're passionate about entertainment and fluent in Portuguese, this is your opportunity to provide exceptional support to customers who share your love for streaming. In this role, you will assist Portuguese-speaking users with their inquiries, helping them navigate services and offering solutions to enhance their viewing experience. Dive into a dynamic work environment located in the vibrant city of Athens, where your contributions will be valued and your skills developed
Your Responsibilities- Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
- Assist customers with inquiries about subscriptions, account management, and technical issues.
- Maintain a friendly and professional demeanor in all interactions.
- Accurately document customer interactions and feedback to ensure service improvement.
- Collaborate with team members to meet performance targets and enhance customer satisfaction.
- Participate in training sessions to stay updated on product offerings and support best practices.
Requirements
- Fluency in Portuguese (both written and spoken) is essential.
- Strong passion for customer service and commitment to excellence.
- Previous experience in customer service or support roles is advantageous but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work efficiently in a fast-paced environment.
- Willingness to adapt to a new culture and live in Athens.
- Desire to learn and grow within a vibrant and supportive team
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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