CZECH Speaking Remote Customer Support for Major Tech Brand
4 days ago
Join Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a Major Tech Brand and embark on an exciting new journey This role includes a paid relocation package to beautiful Greece, allowing you to work remotely while enjoying a stunning coastal environment.
As a Customer Support Representative, you will provide exceptional service to Czech-speaking customers, assisting them with a variety of inquiries related to innovative tech products. This is a perfect opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer experience. Be part of a collaborative team and grow your career while enjoying a new lifestyle
Responsibilities- Deliver high-quality customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding the company's products, services, and technical issues.
- Troubleshoot and resolve customer concerns efficiently and effectively.
- Document all interactions with customers accurately in the CRM system.
- Participate in ongoing training to enhance your skills and product knowledge.
- Collaborate with team members to share best practices and improve service delivery.
- Provide feedback for continuous improvement and enhancement of the customer experience.
Requirements
- Fluency in Czech and English, both written and spoken.
- Excellent communication skills and a strong customer service orientation.
- Ability to work independently in a remote environment.
- Strong problem-solving skills and attention to detail.
- No prior experience necessary; eagerness to learn is essential.
- Positive attitude and a willingness to work as part of a team.
- Willingness to relocate to Greece and adapt to a new cultural environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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