CZECH Speaking Remote Customer Support for Finance Firm
4 days ago
Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a leading Finance Firm This incredible opportunity includes a fully paid relocation package, allowing you to work from the beautiful landscapes of Greece while providing exceptional service to Czech-speaking clients in the finance sector.
In this role, you will assist clients with their inquiries, offer guidance on financial products, and ensure a seamless customer experience. Join our team of dedicated professionals and enjoy the perks of working in a supportive and growth-oriented environment. If you're passionate about helping customers and are eager to start a fulfilling career, we want to hear from you
Responsibilities- Deliver outstanding customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to financial products, services, and account management.
- Resolve client issues efficiently and professionally, ensuring satisfaction.
- Document customer interactions and maintain accurate records in our CRM system.
- Participate in ongoing training to enhance your product knowledge and service skills.
- Collaborate with the team to contribute to process improvements and service delivery.
- Share feedback and insights to help optimize the customer experience.
Requirements
- Fluency in Czech and English; additional languages are a plus.
- Strong communication skills with a focus on customer satisfaction.
- Able to work effectively in a remote environment and collaborate with team members.
- Excellent problem-solving skills and attention to detail.
- No prior experience required; willingness to learn is essential.
- Positive attitude and a proactive approach to customer service.
- Willingness to relocate to Greece and embrace a new cultural setting.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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