Portuguese Speaking Customer Service for Automotive Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Portuguese Speaking Customer Service Representative in the Automotive Department. This role offers a chance to work with a leading company in the automotive industry, providing exceptional service to Portuguese-speaking clients who require assistance with their automotive needs.

Responsibilities
  • Deliver high-quality customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to automotive products and services, including technical support and product information.
  • Handle customer complaints and issues promptly and professionally, striving to ensure customer satisfaction.
  • Provide detailed information on vehicle features, specifications, and maintenance services.
  • Document all interactions with customers accurately and maintain organized records.
  • Collaborate with internal teams to escalate and resolve complex issues effectively.
  • Stay updated on industry trends and developments to provide clients with relevant information.

Requirements

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably in the automotive or related industries.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities, with the capacity to work under pressure.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • A genuine interest in automotive products and technology is a plus.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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