Portuguese Speaking Customer Service for Automotive Department
4 days ago
Patrique Mercier Recruitment FR is excited to announce an opportunity for a Portuguese Speaking Customer Service Representative in the Automotive Department. This role offers a chance to work with a leading company in the automotive industry, providing exceptional service to Portuguese-speaking clients who require assistance with their automotive needs.
Responsibilities- Deliver high-quality customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to automotive products and services, including technical support and product information.
- Handle customer complaints and issues promptly and professionally, striving to ensure customer satisfaction.
- Provide detailed information on vehicle features, specifications, and maintenance services.
- Document all interactions with customers accurately and maintain organized records.
- Collaborate with internal teams to escalate and resolve complex issues effectively.
- Stay updated on industry trends and developments to provide clients with relevant information.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably in the automotive or related industries.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities, with the capacity to work under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine interest in automotive products and technology is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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