Dutch Speaking Customer Service for Automotive Department

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is a reputable agency specializing in connecting talented candidates with remarkable job opportunities across Greece. We are thrilled to present an opening for a Dutch Speaking Customer Service representative for our Automotive Department. This role is perfect for individuals passionate about the automotive industry and delivering excellent customer service. As a member of our team, you will assist Dutch-speaking customers with inquiries related to automotive products and services, ensuring they receive top-notch support. If you have a keen interest in cars and thrive in a fast-paced environment, we invite you to apply

Responsibilities
  • Provide outstanding customer service via phone, email, and chat to Dutch-speaking clients.
  • Assist customers with inquiries about automotive products, services, and technical support.
  • Efficiently resolve customer complaints while maintaining a high level of satisfaction.
  • Document customer interactions and update records in the system accurately.
  • Collaborate with the technical and sales departments to enhance customer experience.
  • Stay informed about automotive trends and product knowledge to assist customers effectively.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, preferably within the automotive industry, is a plus.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Ability to work independently and as part of a collaborative team.
  • Technical knowledge of automotive products is highly desirable.
  • Proficient in using digital tools and customer service software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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