Dutch Speaking Customer Support for Automotive Insurance
5 days ago
Join Our Automotive Insurance Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Dutch Speaking Customer Support representative in the Automotive Insurance & Claims Department. If you are fluent in Dutch and have a passion for helping customers navigate their insurance claims, this role is tailor-made for you
In this important position, you will assist Dutch-speaking customers with their inquiries and claims related to automotive insurance. Your goal will be to provide clear information and support, ensuring a smooth and stress-free experience for our clients. Be part of a dedicated team that is committed to excellence in service and customer satisfaction
Your Responsibilities- Provide exceptional customer support to Dutch-speaking clients in the automotive insurance sector via phone, email, and chat.
- Assist customers with inquiries regarding insurance policies, claim processes, and resolution of issues.
- Accurately document customer interactions and claims in our CRM system.
- Collaborate with team members to achieve service level goals and enhance customer satisfaction.
- Engage in continuous training to stay informed about industry standards and claim procedures.
Requirements
- Fluency in Dutch (written and spoken) is essential. Please ensure that your native language and nationality is clearly stated in your C.V. and/or cover letter.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support or within the insurance industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and customer-focused attitude.
- Strong analytical skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple inquiries effectively.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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