Portuguese Speaking Customer Service for Automotive Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Join Patrique Mercier Recruitment FR as a Portuguese Speaking Customer Service Consultant for our Finance Department. We are looking for enthusiastic individuals who can effectively engage with our Portuguese-speaking clientele, ensuring they receive the best possible support for their financial inquiries.

Key Responsibilities
  • Provide high-quality customer service to our Portuguese-speaking customers through various channels.
  • Address and resolve inquiries regarding financial products and services.
  • Assist clients with account management, transactions, and any other financial concerns.
  • Handle complaints and provide solutions to enhance customer satisfaction.
  • Document customer interactions accurately and maintain up-to-date records.
  • Work collaboratively with other team members to improve operational efficiency.
  • Keep abreast of financial regulations and product changes to provide accurate information.

Requirements

  • Fluency in Portuguese is required; proficiency in English is an asset.
  • Experience in customer service, particularly in the finance sector, is preferred.
  • Strong knowledge of financial products and services.
  • Exceptional communication and interpersonal skills.
  • Proficient in CRM software and MS Office Suite.
  • Demonstrated ability to handle customer inquiries professionally and efficiently.
  • Capability to work both independently and as part of a team.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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