Portuguese Speaking Customer Service for Automotive Department
5 days ago
Join Patrique Mercier Recruitment FR as a Portuguese Speaking Customer Service Consultant for our Finance Department. We are looking for enthusiastic individuals who can effectively engage with our Portuguese-speaking clientele, ensuring they receive the best possible support for their financial inquiries.
Key Responsibilities- Provide high-quality customer service to our Portuguese-speaking customers through various channels.
- Address and resolve inquiries regarding financial products and services.
- Assist clients with account management, transactions, and any other financial concerns.
- Handle complaints and provide solutions to enhance customer satisfaction.
- Document customer interactions accurately and maintain up-to-date records.
- Work collaboratively with other team members to improve operational efficiency.
- Keep abreast of financial regulations and product changes to provide accurate information.
Requirements
- Fluency in Portuguese is required; proficiency in English is an asset.
- Experience in customer service, particularly in the finance sector, is preferred.
- Strong knowledge of financial products and services.
- Exceptional communication and interpersonal skills.
- Proficient in CRM software and MS Office Suite.
- Demonstrated ability to handle customer inquiries professionally and efficiently.
- Capability to work both independently and as part of a team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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