Portuguese Speaking Customer Service for Car Rental Department
5 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a Portuguese Speaking Customer Service Representative for the Car Rental Department of a leading company. This role is ideal for individuals who are passionate about providing exceptional support and assistance to Portuguese-speaking customers in the car rental industry.
Responsibilities- Provide outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
- Assist customers with rental inquiries, bookings, and modifications to ensure a seamless rental experience.
- Handle customer complaints with professionalism, ensuring efficient and satisfactory resolution.
- Document all customer interactions accurately and maintain comprehensive records within the company's systems.
- Stay updated on the latest company policies, services, and promotions to offer knowledgeable support.
- Collaborate with internal teams to address customer needs and enhance overall service quality.
- Promote a positive and friendly atmosphere for customers to ensure a memorable experience.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, particularly in the travel or automotive sectors, is preferred.
- Strong communication and active listening skills.
- Ability to solve problems quickly and efficiently while maintaining a positive attitude.
- Proficiency in using customer service applications and Microsoft Office Suite.
- Detail-oriented with excellent organizational capabilities.
- A keen interest in the car rental industry and a desire to assist customers.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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