Spanish Speaking Customer Service for Car Rental Department
5 days ago
Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Service Representative for the Car Rental Department. This position is ideal for individuals passionate about the automotive industry and dedicated to providing exceptional service to Spanish-speaking customers.
Responsibilities- Deliver outstanding customer service to Spanish-speaking clients via phone, email, and live chat, addressing inquiries related to car rentals.
- Assist customers with the booking process, providing information on vehicle options, pricing, and rental conditions.
- Manage customer queries regarding reservations, cancellations, and modifications professionally and efficiently.
- Handle complaints and feedback, ensuring all customers receive prompt and effective resolution.
- Maintain up-to-date knowledge of car rental policies, promotions, and vehicle availability.
- Document customer interactions accurately for future reference and service improvement.
- Collaborate with the operations team to ensure a seamless car rental experience for clients.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, especially in the travel or automotive sector, is preferred.
- Strong communication skills and a customer-centric approach.
- Excellent problem-solving abilities and capability to work under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A positive attitude and a genuine enthusiasm for helping customers with their car rental needs.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is pleased to unveil an exciting opportunity for a Spanish Speaking Customer Service Representative for the Car Rental Department. This role is ideal for individuals passionate about travel and customer service, looking to assist Spanish-speaking clients in their car rental needs.ResponsibilitiesProvide exceptional customer...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative in the Car Rental Department of a leading car rental company. This role is ideal for individuals who are dedicated to delivering exceptional service and enjoy assisting customers in the automotive...
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