German Speaking Customer Support for Real Estate Management Department
11 hours ago
Patrique Mercier Recruitment is pleased to present an exciting opportunity for a German Speaking Customer Support representative within the Real Estate Management Department. This role allows you to be a vital part of a dynamic team that provides exceptional service in managing client relationships and properties.
Your main responsibility will be to assist German-speaking clients with their inquiries, issues related to property management, and offer guidance on various services provided by our client. Your communication skills and customer-focused approach will be crucial in ensuring a seamless experience for all clients.
Join a supportive and professional environment where your contributions will directly impact customer satisfaction and the effectiveness of operations within the real estate sector. We're looking for dedicated individuals to help shape a bright future in real estate management
Responsibilities- Deliver high-quality customer support in German for real estate management inquiries
- Assist clients with property-related questions, maintenance requests, and lease agreements
- Troubleshoot issues and provide timely solutions
- Document customer interactions thoroughly in the support system
- Collaborate with property managers and team members to enhance customer experience
- Stay informed about company policies, procedures, and real estate regulations
Requirements
- Fluency in German and English, both written and spoken
- Previous experience in customer support, particularly in real estate or property management, is a plus
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently and as part of a team
- Customer-focused mindset with a passion for providing excellent service
- Willingness to learn and adapt to the real estate market's nuances
- Proficient in using customer support software and tools
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
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