Spanish Speaking Customer Support for Real Estate Management Department

2 days ago


Athens, Attica, Greece Patrique Mercier Recruitment TR Full time

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Spanish Speaking Customer Support Representative in the Real Estate Management Department. In this role, you will provide essential support to Spanish-speaking clients, assisting them with inquiries related to real estate management services, lease agreements, and maintenance requests. Your commitment to exceptional customer service will be crucial in ensuring clients have a positive experience. If you are passionate about real estate and helping others, we invite you to apply

Responsibilities
  • Deliver high-quality customer support to Spanish-speaking clients through various channels including phone, email, and live chat.
  • Assist customers with inquiries related to real estate services, property management, and tenant support.
  • Resolve customer complaints and provide effective solutions in a timely manner.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Coordinate with internal teams to facilitate issue resolution and enhance service delivery.
  • Stay updated on policies and procedures relevant to real estate management to provide accurate information to customers.

Requirements

  • Fluency in Spanish and English; additional language skills are advantageous.
  • Experience in customer support, especially within the real estate or property management sector.
  • Excellent communication and relational skills.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Familiarity with CRM systems and competent in standard office software.
  • A proactive and positive attitude with the ability to work in a team environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras


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