
Polish Speaking Customer Support for Real Estate Management Department
2 days ago
Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Polish Speaking Customer Support Representative to join our Real Estate Management Department. In this role, you will provide essential support to Polish-speaking clients, assisting them with inquiries related to real estate services and ensuring a seamless customer experience. Your expertise in customer service and familiarity with real estate management will be vital in helping our clients achieve their goals. If you are eager to make a positive impact in the real estate sector, we encourage you to apply
Responsibilities- Deliver exceptional customer support to Polish-speaking clients via phone, email, and chat.
- Assist customers with inquiries concerning property management, tenant relations, and real estate services.
- Effectively handle and resolve customer complaints to ensure satisfaction and retention.
- Document all customer interactions accurately in the CRM system for tracking and analysis.
- Collaborate with internal teams to ensure a smooth operational workflow and address any client concerns.
- Stay informed about real estate market trends, property management practices, and company policies.
Requirements
- Fluency in Polish and English; proficiency in additional languages is a plus.
- Experience in customer support, preferably within the real estate or property management sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM systems and basic office software.
- A proactive attitude with the ability to work effectively both independently and as part of a team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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